troubleshooting Question

How to get rid of cisvc.exe forever?

Avatar of Andrew Leniart
Andrew LeniartFlag for Australia asked on
Windows XPDocument Management
9 Comments1 Solution518 ViewsLast Modified:
We have multiple workstation configured with Windows XP Pro and on "some" of them, the program "cisvc.exe" is constantly consuming 50 to 100% of CPU time and slowing the machine down to a crawl. Killing the process with Task Manager corrects the problem immediately (until it happens again) but you try teaching IT illiterate staff how to do and you just double your frustration.

It seems to happen most when various versions of Nuance PaperPort are being used during scanning or manipulation of documents, but there is no pattern that I can find and it sometimes happens even if PaperPort hasn't been used.

I want to kill this cisvc.exe process permanently!  Stop it from loading at all. I know it has something to do with indexing, but I can't seem to permanently get rid of it no matter what I try.

Can anyone tell me how to stop this stupid thing from using CPU time or at least limit it to only use 1 or 2 % of CPU time via a registry entry or something?

Any help appreciated.

Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 9 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 9 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros