troubleshooting Question

How to get rid of cisvc.exe forever?

Avatar of Andrew Leniart
Andrew LeniartFlag for Australia asked on
Windows XPDocument Management
9 Comments1 Solution518 ViewsLast Modified:
We have multiple workstation configured with Windows XP Pro and on "some" of them, the program "cisvc.exe" is constantly consuming 50 to 100% of CPU time and slowing the machine down to a crawl. Killing the process with Task Manager corrects the problem immediately (until it happens again) but you try teaching IT illiterate staff how to do and you just double your frustration.

It seems to happen most when various versions of Nuance PaperPort are being used during scanning or manipulation of documents, but there is no pattern that I can find and it sometimes happens even if PaperPort hasn't been used.

I want to kill this cisvc.exe process permanently!  Stop it from loading at all. I know it has something to do with indexing, but I can't seem to permanently get rid of it no matter what I try.

Can anyone tell me how to stop this stupid thing from using CPU time or at least limit it to only use 1 or 2 % of CPU time via a registry entry or something?

Any help appreciated.

Thanks...
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