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seagate NAS 220 & ZYWALL5 DHCP

Posted on 2010-09-09
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Last Modified: 2013-11-14
I installed a seagate NAS 220 but it doesn't work in my network.
Is it possible that is due to zywall dhcp?
Or is the nas  broken?
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Question by:bobdylan75
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Author Comment

by:bobdylan75
ID: 33634710
message from zywall5:
1-DHCP server assigns IP:192.168.70.36 to 00:10:75:07:31:9E.
2-Due to error code(11), cert noDHCP server assigns IP:192.168.70.36 to 00:10:75:07:31:9E.     CERT MANAGER
3-DHCP server assigns IP:192.168.70.36 to 00:10:75:07:31:9E.

error 11 description:
Certificate chain looped (did not find trusted root).
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Expert Comment

by:digitap
ID: 33641647
Is that the mac address of the NIC within the NAS?  I looked it up on http://www.coffer.com/mac_find and it indicates it's a Maxtor.  That's strange that a cert is involved with assigning an IP.  Have you tried to just give it a static one?
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Author Comment

by:bobdylan75
ID: 33644115
very very very strange!
It's a seagate NAS and it's impossible to give it a static ip
because it has not any interface,
it connects itself to network only with dhcp and
it's possible view it only when it is online
with dhcp.
the message "number 3" appears every 1 minutes on log.
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Author Comment

by:bobdylan75
ID: 33644119
often the network card is the maxtor and the product is the seagate?
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Expert Comment

by:digitap
ID: 33645809
part of the mac address is particular to a vendor.  it's possible that seagate purchased this product from maxtor and are reselling it.
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Author Comment

by:bobdylan75
ID: 33646312
ok,
that's all right.
and now? can I do something on my zywall?
I believe that the seagate Nas is broken.
nothing to do.
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Accepted Solution

by:
digitap earned 500 total points
ID: 33646398
well, DHCP is fairly rudimentary.  If the NAS won't get an IP address, then there's not much to do.  One thing to try first, confirm the MAC on the NAS and setup a DHCP reservation on your Zywall for the NAS.
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Author Closing Comment

by:bobdylan75
ID: 33661918
Ok, so the NAS is broken.
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Expert Comment

by:digitap
ID: 33662001
thanks for the points!
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