We recently migrated from Office 2003 to Office 2007. I have a user who whenever she starts up Word 2007 it defaults to compatibility mode. Save type under save options is set to .docx. I can save a file as .docx but it always defaults to Office 2003 compatibility mode when I start a new document. I tried creating a registry entry under current_user called CompatMode and set it to 0 with no luck. I am running out of ideas.
Thanks for any help.