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renamed backup exec media server services wont start

I have a 2003 server that was configured as domain controllers, but we removed the DNS and DCHP roles from it. Backup Exec 12.5 is still on it but I renamed the server (IP address renamed the same) and now the services wont start.

So i renamed the server back to itsoriginal name but its still the same
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erinconneely
Asked:
erinconneely
3 Solutions
 
Rodney BarnhardtServer AdministratorCommented:
You have probably messed up the database. If that is not correct, the services will not start. Below is a link on how to run the repair utility.
http://seer.entsupport.symantec.com/docs/318243.htm
 
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Iamthecreator OMAdministrateur Systeme et ReseauxCommented:
Running an extensive repair will not change the MEDIA Server name in the registry .
You will need to use the BEUTILITY to update the changes

How to update Backup Exec media server configuration information, including  server name and domain name changes.
http://support.veritas.com/docs/277063 
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erinconneelyAuthor Commented:
I have attempted these already, it is failing to start the Device and Media service
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Rodney BarnhardtServer AdministratorCommented:
What does the event viewer show? Have you checked the dependencies of these services and verified those are running?
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erinconneelyAuthor Commented:
I have it working now, but I still need to rename this server and keep the backup exec configuration. What is the right way to do this ?
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amolsahareCommented:
Hi....

        You can change server name or Domain. Then run the Beutility.exe and Update Configuration for New Media Server Name.

For more information kindly find the below link http://support.veritas.com/docs/277063 
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erinconneelyAuthor Commented:
I am loathe to try this as I believe this is what I carried out the first time, when I rename the server to I need to remove it from the domain and add it again, there would dns entries for the old server ??
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Rodney BarnhardtServer AdministratorCommented:
Yes, disjoin from the domain, reboot, rename the server, reboot, join back to the domain, and reboot. If there are any problems after that, you should now have the resources to correct the problem.
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erinconneelyAuthor Commented:
resolved
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dicconbCommented:
Hi to anyone who has the same problem.  Amolashare's solution was the first thing I tried after renaming my media server and finding the services wouldn't start.  It fixed the problem in less than a minute and my server now works perfectly with its new name.  Thanks very much!
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