Office 2007 client using outlook exchange keeps hanging with message - Microsoft Office Outlook is requesting data from the server
Posted on 2010-09-09
I have outlook 2007 set up with an outlook exchange account. Have been using it fine for years without issue.
This week my PC (Running windows XP - with Service Pack 3) will not stay connected to the exchange server and always says "Microsoft Office Outlook is requesting data from the server". I have edited the registry and added the "KeepAliveTime" field.
I have also disabled plug-in’s within outlook.
If I run outlook in safe mode it works fine.
I had the same problem on a windows XP laptop a couple of years ago and it was a registry fix that worked to resolve the issue. For the life of me I can't remember what it was!
Please can anyone offer any help?