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  • Status: Solved
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SBS 2003 can't open read only files

Dear Experts,

I have this problem that started with one of my clients and now it's happening in three of them.

When they try to open Excel or Word files, some of the users and some of the files (and that is the weird part, only some users and some) can't open files as they get the message that this is a read only file.

If a user can open a file, it can only save it with a different name.

This started hapenning in the last two weeks. Nothing has changed  as far as permissions or else. I was thinking it might have something do with SBS2003 latest updates.

Thanks in advance for any help you can provide.
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ernestop
Asked:
ernestop
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1 Solution
 
ernestopAuthor Commented:
Correction and more info on my problem.

When anybody in the network tries to open an Word or Excel document it opens as "read only".

The documents are stored in a shared folder i.e. Data in the SBS2003.
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Brian BIndependant Technology ProfessionalCommented:
Are they able to create new files in the same location? If no, you might try clearing and reapplying the security settings to the folder.

Can they copy the file to their desktop and read it properly from there? If it still doesn't work, check to make sure the file hasn't been flagged as read-only.

Sorry if I misunderstood, but once a file is a problem, is it a problem for all users, or just specific users?
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ernestopAuthor Commented:
Users can open the files as read-only but need to rename with a different name to be able to save them.

My real problem at this point is that this problem is happening at three different clients with SBS2003.

Thanks,
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Brian BIndependant Technology ProfessionalCommented:
Trying the ideas I mentioned will help isolate the problem as to wether the problem is the security or the files.
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DarinwcCommented:
This has been happening at my office as well. I noticed that when I close excel, it is still running in the background. Check the process monitor.
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Brian BIndependant Technology ProfessionalCommented:
Double check the security setting on the folders.

Also, is it specific to Excel, or can they create any other files in this directory? If its only Excel and other files work okay, try running Excel in safe mode (Start, Run, excel /safe).
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ernestopAuthor Commented:
Thanks,

I reapply the security settings in the parent folder. Everything is working fine now.
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