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Can't connect to ASDM on 5510

Posted on 2010-09-09
Medium Priority
Last Modified: 2012-05-10
I did the factory reset to a 5510 and now I can't connect to the 5510 with ASDM.  I was getting partially connected and then it would pop up a 2nd window about Authentication.  But it would not take the admin password or enable password.  Now, for some reason, I can't even get that far.

Here is rc:

: Saved
: Written by enable_15 at 08:57:34.740 UTC Thu Sep 9 2010
ASA Version 8.0(2)
hostname ciscoasa
enable password YssSUBGcO5wEz/nY encrypted
interface Ethernet0/0
 no nameif
 no security-level
 no ip address
interface Ethernet0/1
 no nameif
 no security-level
 no ip address
interface Ethernet0/2
 no nameif
 no security-level
 no ip address
interface Ethernet0/3
 no nameif
 no security-level
 no ip address
interface Management0/0
 nameif management
 security-level 100
 ip address
passwd 2KFQnbNIdI.2KYOU encrypted
boot system disk0:/asa802-k8.bin
ftp mode passive
pager lines 24
logging asdm informational
mtu management 1500
icmp unreachable rate-limit 1 burst-size 1
asdm image disk0:/asdm-602.bin
no asdm history enable
arp timeout 14400
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout uauth 0:05:00 absolute
dynamic-access-policy-record DfltAccessPolicy
http management
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
no crypto isakmp nat-traversal
telnet timeout 5
ssh timeout 5
console timeout 0
threat-detection basic-threat
threat-detection statistics access-list
class-map inspection_default
 match default-inspection-traffic
policy-map global_policy
 class inspection_default
  inspect ftp
  inspect h323 h225
  inspect h323 ras
  inspect rsh
  inspect rtsp
  inspect esmtp
  inspect sqlnet
  inspect skinny
  inspect sunrpc
  inspect xdmcp
  inspect sip
  inspect netbios
  inspect tftp
service-policy global_policy global
prompt hostname context
Question by:Talon0926
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Author Comment

ID: 33638661
Addtl info...

I can connect to another 5510 running same ASA and ASDM software with my computer.

When trying to connect to this new one I get "Connection Timed Out"...

So - I'm fairly sure it's not Java related...  I must be missing something in the config...
LVL 16

Expert Comment

ID: 33638683
It doesn't look like you have any user accounts setup. Have you tried username pix?
Also, if you issue a sh ver, is it listing the correct verion of ASDM.
Finally, I'm not sure the http server is enabled. Try issuing http server enable.

Author Comment

ID: 33638774
I did the http server enable command

sh ver shows this:

Cisco Adaptive Security Appliance Software Version 8.0(2)
Device Manager Version 6.0(2)

Compiled on Fri 15-Jun-07 19:29 by builders
System image file is "disk0:/asa802-k8.bin"
Config file at boot was "startup-config"

ciscoasa up 43 mins 2 secs

Hardware:   ASA5510, 1024 MB RAM, CPU Pentium 4 Celeron 1600 MHz
Internal ATA Compact Flash, 256MB
BIOS Flash Firmware Hub @ 0xffe00000, 1024KB

Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)
                             Boot microcode   : CN1000-MC-BOOT-2.00
                             SSL/IKE microcode: CNLite-MC-SSLm-PLUS-2.01
                             IPSec microcode  : CNlite-MC-IPSECm-MAIN-2.04
 0: Ext: Ethernet0/0         : address is 5475.d0df.12c0, irq 9
 1: Ext: Ethernet0/1         : address is 5475.d0df.12c1, irq 9
 2: Ext: Ethernet0/2         : address is 5475.d0df.12c2, irq 9
 3: Ext: Ethernet0/3         : address is 5475.d0df.12c3, irq 9
 4: Ext: Management0/0       : address is 5475.d0df.12c4, irq 11
 5: Int: Not used            : irq 11
 6: Int: Not used            : irq 5

Licensed features for this platform:
Maximum Physical Interfaces  : Unlimited
Maximum VLANs                : 50
Inside Hosts                 : Unlimited
Failover                     : Disabled
VPN-DES                      : Enabled
VPN-3DES-AES                 : Enabled
Security Contexts            : 0
GTP/GPRS                     : Disabled
VPN Peers                    : 250
WebVPN Peers                 : 2
Advanced Endpoint Assessment : Disabled

This platform has a Base license.

Serial Number: JMX1425L1A2
Running Activation Key: 0x761aeb7a 0x54d79f66 0xd02009bc 0xac64183c 0x8718119c
Configuration register is 0x1

I'm now back to me putting in the admin ID and pw... then a 2nd window is popping up "Authentication Required"...???  I've tried the admin ID and PW and the Admin ID with the enable password...  nada...

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LVL 16

Expert Comment

ID: 33638887
Have you tried the username pix with the enable password?

Author Comment

ID: 33639011
I just tried'
pix / enable password
pix / admin password

Neither worked...

Expert Comment

ID: 33639815
ok give in these commands:

asa(config)#crypto key generate rsa modulus 1024

asa(config)#http server enable

asa(config)#username test password test privilege 15

asa(config)#aaa authentication http console LOCAL

Accepted Solution

Talon0926 earned 0 total points
ID: 33668186
None of that worked...  But, I was able to load a config from another 5510 and now I can access the box via ASDM.  I can now simply delete all the other settings...

Thanks for your help and efforts...

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