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Quickbooks POS Backups not importing correctly

Posted on 2010-09-09
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Last Modified: 2016-05-26
I have a couple of .db backup Quickbooks POS files that I'm trying to import into Quickbooks POS version 9. Every time I try to either open, import or "convert from previous version" I get an error while its reading the file:

"Invalid size or check sum of file or unsupported compression format - Native error: 00008. File processing error, possibly disk is full"

Am I importing wrong? Is there a quickbooks repair tool that can find errors and fix the file?

Thanks
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Question by:ryankey123
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by:John Hurst
John Hurst earned 500 total points
ID: 33639682
You can try finding a nearby person / computer with the version of QuickBooks POS that created the backup and try to restore the back on that machine.

If the above fails, or no such computer exists now, then you would have to call Intuit and ask for their repair service.

I assume you are trying to open a .QBB file (backup file). There may be a .TLG file in the same folder. Do not try to open it.

... Thinkpads_User
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ryankey123 earned 0 total points
ID: 34250671
Thanks -- had to call Intuit and they were able to restore the data.

-RK
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by:John Hurst
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I asked in 33639682  to call Intuit Support and that is what was done, so I have answered this question
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