[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Local users can't send mails internally unless they select the local exchange 2010 account.

Posted on 2010-09-09
9
Medium Priority
?
418 Views
Last Modified: 2012-08-13
Hey Guys,
                 Not sure the title made much sense but allow me to explain further. I've recently set up an exchange 2010 environment for a small organization. I've created the smtp * send connector and local mailbox accounts for the users. I've set up the users pop3 accounts in outlook 2007 along with local exchange mailboxes (so thats 2 accounts). Now here's the thing users can send emails locally only is the default account is the local server and can only send external mails if the pop account is default. Has anyone ever experienced this before? I'm pretty sure this is a DNS issue, but I don't know much about exchange dns records.
0
Comment
Question by:Tim_Mohamed
7 Comments
 
LVL 33

Expert Comment

by:Busbar
ID: 33639881
what happens when you configure only one account, does it work fine
0
 

Author Comment

by:Tim_Mohamed
ID: 33640081
Yeah one account works great. If i want to send an email to a local user i can select the local account and it goes. But this is really troublesome.
0
 
LVL 33

Expert Comment

by:Busbar
ID: 33640149
if you have 2 accounts defined then you will have to choose from which one you send...
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 

Author Comment

by:Tim_Mohamed
ID: 33640346
I really think this should be automatic, I've seen it done before.
0
 
LVL 28

Expert Comment

by:sunnyc7
ID: 33667056
Go to Toolbox > Best Practices Analyzer
run a health scan
Export the report as HTML
upload it here

thanks
0
 

Author Comment

by:Tim_Mohamed
ID: 33671415
Will do I'll pay a visit to the client today.
0
 
LVL 2

Accepted Solution

by:
CarlosSouzaJr earned 2000 total points
ID: 33678302
it's Simple,

If you configure the outlook client to use pop and smtp, insted the comunication using mapi (when you select create account as Exchange Server) in initial outlook client config. As the outlook will use the SMTP protocoal the receive connector must accept Anoymous connectoin, and you need create a accepted domain: type internet relay and put "*" in domain fild. It will enable exchange do replay for all domain.

Try send using Outlook WEB (test the send conector)

You can make a test from prompt the commande like: (est via SMTP).

####
telnet [ip exchange server] <space> 25
helo <enter>
mail from : uses@youdomain.com
recpt to : destinationemail@email.com <after this we need the reponse OK>
data <enter>
subject : Test <enter twice>
hello i'm a test

. <put dot enter>
######
if it's all ok you receive the message like "queued for delivery..."

Thank you.
0

Featured Post

Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Office 365 has multiple features and services which are specially designed to help businesses to reduce their dependence on on-premises IT resources. It also offers great flexibility and enhanced security. But like any other data, Office 365 mailbo…
After a recent Outlook migration from a 2007 to 2010 environment, some issues with Distribution List owners were realized. In this article, I explain how that was rectified.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
In this video I will demonstrate how to set up Nine, which I now consider the best alternative email app to Touchdown.
Suggested Courses
Course of the Month11 days, 12 hours left to enroll

640 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question