RDS: Not able to connect via WebAccess from outside world
Posted on 2010-09-09
We are running Windows Server 2008 R2 Remote Desktop Services. We have configured it to use Virtual Desktop Pools. The user accesses the webesite via WebAccess, an clicks on the RemoteApp icon called Virtual Desktop Pools.
When doing this from the LAN, everything works fine. We do receive a security warning shown below, but other than that everything works fine.
"A website wants to run a RemoteApp program. Make sure that you trust the publisher before you connect to run the proram."
Type: Remote Desktop Connection
Remote Computer: SaleCloud.domain.local
Here is where the problem is -- I THINK.
When it connects it tries to search for SalesCloud.domain.local -- which is fine when you are on the LAN.
However, when you are outside the LAN, it gives you an error message that it cannot find that server because its not on the same network as you are. See the error message below.
"Remote Desktop can't find the computer "SalesCloud.domain.local". This might mean that "SalesCloud.domain.local does not belong to the specified network. Verify the computer name and domain you are trying to connect to."
I looked all over the place, and don't see where I can change SalesCloud.domain.local to SalesCloud.domain.com.
FYI: Our other RDS server is working just fine, and the remote computer matches the publisher as ServerName.Domain.Com.