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Trying to install additional Terminal Services Licenses

Posted on 2010-09-09
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Last Modified: 2013-11-21
We just purchased 5 additional licenses for the Terminal Server running on Windows 2003 R2 DC. Everything is running okay, but when I go into the Licensing server the Install licenses is greyed out and if I click on Activate I get the following error. Posted below it is the error from the event log.

 Wizard error
Event log error:
Event Type:      Error
Event Source:      TermServLicensing
Event Category:      None
Event ID:      38
Date:            9/9/2010
Time:            6:55:07 PM
User:            N/A
Computer:      FLEXSRVR
Description:
Can't generate a license for client because of error 'Can't add certificate to store, error c0010020.
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Question by:warsawtech
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Brad Howe earned 500 total points
ID: 33642849
HI,
I assume you went through the support article?
http://support.microsoft.com/kb/887444
-Hades666
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Expert Comment

by:Brad Howe
ID: 33642858
Here is another.
http://support.microsoft.com/kb/2021885
-Hades666
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Author Comment

by:warsawtech
ID: 33642898
Going to do it now, didn't find that article. thanks for pointing it out!
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Expert Comment

by:Brad Howe
ID: 33643071
;p. Let us know how it goes. - Hades666
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Author Comment

by:warsawtech
ID: 33643105

Chaos reigns within.  Reflect, repent, and reboot......Order shall return.
Life is good again, much joy..thanks
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Author Closing Comment

by:warsawtech
ID: 33643109
Thanks for the quick reply and point to the right spot
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