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AIP deployment upgrade of Adobe 9.3.3 with 9.3.4 failing

Posted on 2010-09-09
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Last Modified: 2012-05-10
I'm having difficulties deploying Adobe Reader 9.3.4 via Group Policy.

Currently the network have 9.3.3 (we've been deploying via GP since 9.1), and the other apps i'm deploying install fine (including some other Adobe ones), but each time it skips the 9.3.4 one.

I've worked out that it thinks 9.3.4 is the same program as 9.3.3, and therefore skips the installation, thinking it is installed already.  In both GPOs, the product code is {ac76ba86-7ad7-1033-7b44-a93000000001} - this is surely the cause of my problem.

The 9.3.4 I'm trying to deploy is a 9.3 MSI AIP, freshly patched with 9.3.2, 9.3.3 and 9.3.4 MSPs.  I'm guessing both the patched 9.3.4 MSI and the older 9.3.3 MSI have the same 9.3  product code.

What can I do to push the 9.3.4 out, short of manual installation?
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Question by:hlbmj
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Expert Comment

by:enzogoy
ID: 33642904
Are you able to download a full 9.3.4, modify it and push it out?
I normally remove the old version and push out a new version.  I think it will save me a lot of time if there is a conflict of the previous version to the latest one.

Just a thought.
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Author Comment

by:hlbmj
ID: 33642908
there's a full 9.3.4?  I thought there was only an MSP, like 9.3.3 and 9.3.2?
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Author Comment

by:hlbmj
ID: 33642914
or would you suggest removing the 9.3.3 from the GPO, requiring an uninstall, then applying the 9.3.4 GPO after that?
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Accepted Solution

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hlbmj earned 0 total points
ID: 33731188
fixed this issue - created a fresh 9.3.4 install, patched etc, then delete the old deployment package in the GPO, forced immediate uninstall, and then added 9.3.4 as a new package.
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