• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 304
  • Last Modified:

AIP deployment upgrade of Adobe 9.3.3 with 9.3.4 failing

I'm having difficulties deploying Adobe Reader 9.3.4 via Group Policy.

Currently the network have 9.3.3 (we've been deploying via GP since 9.1), and the other apps i'm deploying install fine (including some other Adobe ones), but each time it skips the 9.3.4 one.

I've worked out that it thinks 9.3.4 is the same program as 9.3.3, and therefore skips the installation, thinking it is installed already.  In both GPOs, the product code is {ac76ba86-7ad7-1033-7b44-a93000000001} - this is surely the cause of my problem.

The 9.3.4 I'm trying to deploy is a 9.3 MSI AIP, freshly patched with 9.3.2, 9.3.3 and 9.3.4 MSPs.  I'm guessing both the patched 9.3.4 MSI and the older 9.3.3 MSI have the same 9.3  product code.

What can I do to push the 9.3.4 out, short of manual installation?
  • 3
1 Solution
Are you able to download a full 9.3.4, modify it and push it out?
I normally remove the old version and push out a new version.  I think it will save me a lot of time if there is a conflict of the previous version to the latest one.

Just a thought.
hlbmjAuthor Commented:
there's a full 9.3.4?  I thought there was only an MSP, like 9.3.3 and 9.3.2?
hlbmjAuthor Commented:
or would you suggest removing the 9.3.3 from the GPO, requiring an uninstall, then applying the 9.3.4 GPO after that?
hlbmjAuthor Commented:
fixed this issue - created a fresh 9.3.4 install, patched etc, then delete the old deployment package in the GPO, forced immediate uninstall, and then added 9.3.4 as a new package.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Easily Design & Build Your Next Website

Squarespace’s all-in-one platform gives you everything you need to express yourself creatively online, whether it is with a domain, website, or online store. Get started with your free trial today, and when ready, take 10% off your first purchase with offer code 'EXPERTS'.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now