Solved

The system cannot log you on due to the following error: The RPC Server is unavailable

Posted on 2010-09-10
6
1,033 Views
Last Modified: 2012-06-27
Hello,

I´ve got the following problem:

One of our Terminal Server 2003 from two days ago to this day on each morning i´ve received the following error from all users:

The system cannot log you on due to the following error:
The RPC Server is unavailable

When i´ve tried to access remotely (RDP) with the domain administrator account i also get this message.

I was looking at the knowledge base and verified what are the common solutions:

1) The firewall is disabled
2) The DNS are from primary and secondary DCs (and i can connect them by IP or Name)
3) The IP Address and Subnet mask is configured correctly.
4) The DNS entry of the Terminal Servers are correct.
5) I´ve verified the RPC services and its running

If i restart the terminal server the problem is solved until the next morning...

So i dont have many clues here and thats why i´m asking to the Experts :)

Thanks,
Paulo
0
Comment
Question by:pmaribeiro
6 Comments
 
LVL 36

Expert Comment

by:ArneLovius
ID: 33645044
Is there anything in the event logs ?

0
 
LVL 3

Author Comment

by:pmaribeiro
ID: 33645052
I didnt found anything related to this issue.
0
 
LVL 4

Accepted Solution

by:
goyal_251 earned 500 total points
ID: 33645077
try "Disable NetBIOS over TCP/IP" option
refer below link more detail it may help:-
 http://www.eggheadcafe.com/software/aspnet/30294878/rpc-server-unavailable.aspx
0
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

 
LVL 10

Expert Comment

by:abhijitwaikar
ID: 33645305
Yes, agree with goyal_251, if you have DHCP enabled then try "Default" option or if you have static IP then try "Enable NetBIOS over TCP/IP".

1. Also verity correct DNS settings.
Troubleshooting "RPC Server is Unavailable" in Windows -   http://support.microsoft.com/kb/224370
 
2. Verity correct Time and Time Zone settings.
 
3. Verity that "TCP/IP NetBIOS Helper" is running and set to auto start after restart.
 
 4. Verity that "Remote Registry" is running and set to auto start after restart.
 
Its recommended to reboot the computer after changing the required settings.
0
 
LVL 3

Author Comment

by:pmaribeiro
ID: 33645798
goyal_251,

Well since this Server has a static IP Address the Netbios over TCP/IP shall be disabled automatically , but eventhough i´ve disabled it. Tomorrow i´ll verify if this works.

abhijitwaikar:,

All the solutions pointed are correctly configured or working.

thanks,
0
 
LVL 3

Author Closing Comment

by:pmaribeiro
ID: 33661987
Since this solutions was the only different from the setting in my scenario, i´ll assume that Disabling the Netbios over TCP/IP was the solution. At least for the last 3 days everything is fine.

Beeing so i´ll accept this solution as the correct one.

0

Featured Post

Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

Join & Write a Comment

I will assume you are running a non-server version of some sort of Windows throughout this article. There are many flavors of Windows since Windows Server 2000 - 2008, XP Home & Pro, Vista Home & Pro, and Windows 7 Starter, Home, Pro, Ultimate, etc.…
Occasionally you run into the website or two that will not resolve properly using your own DNS servers.  Some people simply set up global forwarders for their DNS server.  I don’t recommend doing this because it can cause problems resolving addresse…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now