Solved

The system cannot log you on due to the following error: The RPC Server is unavailable

Posted on 2010-09-10
6
1,044 Views
Last Modified: 2012-06-27
Hello,

I´ve got the following problem:

One of our Terminal Server 2003 from two days ago to this day on each morning i´ve received the following error from all users:

The system cannot log you on due to the following error:
The RPC Server is unavailable

When i´ve tried to access remotely (RDP) with the domain administrator account i also get this message.

I was looking at the knowledge base and verified what are the common solutions:

1) The firewall is disabled
2) The DNS are from primary and secondary DCs (and i can connect them by IP or Name)
3) The IP Address and Subnet mask is configured correctly.
4) The DNS entry of the Terminal Servers are correct.
5) I´ve verified the RPC services and its running

If i restart the terminal server the problem is solved until the next morning...

So i dont have many clues here and thats why i´m asking to the Experts :)

Thanks,
Paulo
0
Comment
Question by:pmaribeiro
6 Comments
 
LVL 37

Expert Comment

by:ArneLovius
ID: 33645044
Is there anything in the event logs ?

0
 
LVL 3

Author Comment

by:pmaribeiro
ID: 33645052
I didnt found anything related to this issue.
0
 
LVL 4

Accepted Solution

by:
goyal_251 earned 500 total points
ID: 33645077
try "Disable NetBIOS over TCP/IP" option
refer below link more detail it may help:-
 http://www.eggheadcafe.com/software/aspnet/30294878/rpc-server-unavailable.aspx
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 
LVL 10

Expert Comment

by:abhijitwaikar
ID: 33645305
Yes, agree with goyal_251, if you have DHCP enabled then try "Default" option or if you have static IP then try "Enable NetBIOS over TCP/IP".

1. Also verity correct DNS settings.
Troubleshooting "RPC Server is Unavailable" in Windows -   http://support.microsoft.com/kb/224370
 
2. Verity correct Time and Time Zone settings.
 
3. Verity that "TCP/IP NetBIOS Helper" is running and set to auto start after restart.
 
 4. Verity that "Remote Registry" is running and set to auto start after restart.
 
Its recommended to reboot the computer after changing the required settings.
0
 
LVL 3

Author Comment

by:pmaribeiro
ID: 33645798
goyal_251,

Well since this Server has a static IP Address the Netbios over TCP/IP shall be disabled automatically , but eventhough i´ve disabled it. Tomorrow i´ll verify if this works.

abhijitwaikar:,

All the solutions pointed are correctly configured or working.

thanks,
0
 
LVL 3

Author Closing Comment

by:pmaribeiro
ID: 33661987
Since this solutions was the only different from the setting in my scenario, i´ll assume that Disabling the Netbios over TCP/IP was the solution. At least for the last 3 days everything is fine.

Beeing so i´ll accept this solution as the correct one.

0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Company website 6 46
analyzing possible malicious link 8 27
Exchange OWA website Redirection 7 42
DNS/WINS in a domain 10 42
Recently, I had the need to build a standalone system to run a point-of-sale system. I’m running this on a low-voltage Atom processor, so I wanted a light-weight operating system, but still needed Windows. I chose to use Microsoft Windows Server 200…
One of the most often confused topics in the area DNS is the idea of GLUE records. Specifically, what they are, when they are needed, when they are provided, and how they are created. First, WHAT IS GLUE? To understand GLUE, you must first under…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question