I have an outlook problem that started with it would not print. The site has 3 workstations on a peer to peer network and the other 2 are fine, all use the same email on an exchange server. I removed the office installation and reinstalled and tried to use the profile wizard supplied by the exchange server. It did not work and the support at the exchange server said the profile was working for them.
On removing and reinstalling, outlook still wants to go the that profile so we cannot even set up the mail manually as outlook will not open, all it wants to do is connect to the exchange which it cannot.
So I presume I have to find the place where the profile is kept and delete that and try to set up the mail manually.