Solved

Disable e-mails on Blackberry during vacation

Posted on 2010-09-10
5
832 Views
Last Modified: 2012-05-10
A few users have asked about disabling their e-mails on their blackberry devices whilst on vacation.
Normally I "Disable as BlackBerry user " on the Blackberry administration service web page but this requires adding the email account back to the device when they return.

Is there an easier way to do this?
0
Comment
Question by:cbsbutler
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 6

Expert Comment

by:jaustin1
ID: 33647612
On the device, try Messages->Options->Email Settings and turn "Send Email To Handheld" off.  
0
 

Author Comment

by:cbsbutler
ID: 33647816
I want to control this from server.
I have users all around the country.
0
 
LVL 6

Expert Comment

by:jaustin1
ID: 33648419
Obviously this isn't an answer, then, but:  I'd think that users would want control over something like that, rather than have to go through you/a help desk to get their BB temporarily disabled, and then bug you again when they come home.  It seems, IMO, that it would be much more efficient to let them turn it off themselves when they don't want to be bothered, and on again when they're ready.

Sorry I couldn't help!
0
 
LVL 9

Accepted Solution

by:
vanbarsoun earned 500 total points
ID: 33648431
There should be a "disable redirection" option on the server.
0
 
LVL 9

Expert Comment

by:monorail1
ID: 33661950
Disable Redirection is available on all versions of BES (later than 3) and is set on a per-user basis. Once set, it prevents messages from being sent TO the device but not sent FROM the device. If you need to prevent all BB communication you can either remove the user from BES requiring an activation later or you can go to their account in AD and set it to uninherit permissions from the parent OU then remove the rights for your BESadmin/service account. Once the user returns just reset inheritence and you're fine without the need to reactivate.


~ CFJ
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When a user’s mailbox is first created and his Blackberry account enabled how do we provision the device and what happens in the background? Stage 1 – Activation The user of the BlackBerry device types the email address and activation password i…
BlackBerry Enterprise Server (BES) 5 includes a new High Availability (HA) feature, which can be used to install a standby server that is failed over to in the event of maintenance or a disaster. This can be setup for auto failover, or simply used t…
This is a high-level webinar that covers the history of enterprise open source database use. It addresses both the advantages companies see in using open source database technologies, as well as the fears and reservations they might have. In this…
If you're a developer or IT admin, you’re probably tasked with managing multiple websites, servers, applications, and levels of security on a daily basis. While this can be extremely time consuming, it can also be frustrating when systems aren't wor…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question