This is what worked:
Our accounting dept used to use an HP 2210 to print payroll. The payroll checks come pre-printed and pre-numbered from the print shop with 1 being on the top of the stack and 100 being on the bottom of the stack. The employee would place the stack in the paper tray with check #1 on top and the checks would print out in the ascending order (ie. check 1 prints first and 100 prints out last).
What's not working now:
The HP 2210 died and was replaced with a HP 2600n. Now, the pre-printed checks print out in descending order - check 100 prints first and then check 1, causing the check numbers in the accounting software to not match up.
The accounting software they use (Timberline) doesn't offer ascending / descending print options prior to printing (or so I am told), just a straight print.
The band aid:
The payroll person takes the pre-printed checks and re-orders the checks by hand prior to putting the checks in the paper tray - costly errors and ill-reconciliation problems have occurred.
We still have 4000+ checks to print in this batch (next purchase, we can have the checks delivered in a descending order, but for now ...)
Any suggestions on how to get the checks to pull correctly from the tray? Or is this a limitation based on how the 2600n pulls the paper to begin with?