Solved

Veritas scheduled Differential Backups failing: Event ID 58057

Posted on 2010-09-10
5
939 Views
Last Modified: 2013-12-01
I have an urgent issue with Veritas.  I am a network administrator and there are about 500 employees in my organization.  It is imperative that I back up their information.  I am running Veritas on a Windows 2003 virtual server (our database server) with Hyper-V on Windows 2008 R2 Datacenter Edition.  The backups are copied from our file server and other servers to a network access storage device, a Thecus NAS.  

The differential backups have been failing to perform since Tuesday, September 7.  When I open up Veritas in the device manager is says that the folder is offline, I try to put it back online and nothing happens.  I did not rename, delete, or unshare the folder.  I have also gone through the steps here: http://seer.entsupport.symantec.com/docs/252415.htm and verified everything.  Flushing the DNS did not resolve it either.  Today in the job monitor it says the differential backup is paused in current jobs but that it’s active, and if I go to the Veritas device tab, it says the differential backup folder is offline.  

I also checked event viewer of the database server, and another error I saw was (Event ID 33808):

An error occurred while processing a B2D command.
Changer: CreateChangerConfig() Unable to Create Changer.cfg

Please help.
0
Comment
Question by:DepecheServer
  • 4
5 Comments
 
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 33650322
So, you are saying you can run a full backup with no problem?
0
 

Author Comment

by:DepecheServer
ID: 33650978
Yes, the full backup has been working fine.  However, my last full backup was Sunday starting at 11:59 AM and ending in the wee hours of Monday at 1:30 AM.  The differential backup started failing on Tuesday, so I don't know if the full backup will work next week, however, the full backup to disk folder is online, the differential backup to disk folder shows its offline.  So I am assuming the full backup will work.
0
 

Author Comment

by:DepecheServer
ID: 33662535
I just verified it today.  The full backup is running as usual and it worked.  The differential backups continue to fail.  
0
 

Accepted Solution

by:
DepecheServer earned 0 total points
ID: 34766996
i figured this one out.  i just deleted the B2D folders and recreated them.
0
 

Author Closing Comment

by:DepecheServer
ID: 34824307
This is a simple solution and it worked.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We planned to use NetApp's SnapManager for Exchange (SME) to make three snapshots a day for quick recovery. Additional we planned to use Symantec NetBackup7 to backup to tape media for disaster recovery. We followed the best practice guide from NetA…
By default, Carbonite Server Backup manages your encryption key for you using Advanced Encryption Standard (AES) 128-bit encryption. If you choose to manage your private encryption key, your backups will be encrypted using AES 256-bit encryption.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question