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jeirvin

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My blackberry will not validate to Blackberry internet service.

My blackberry will not validate to Blackberry internet service to receive mail from my exchange server after I changed to new ISP.
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Hi,

If you have changed to a new network SIM you will need to register the device in order to recieve the service books, try the following,
1. From the device go to Options
2. Select Advanced Options
3. Select Host Routing Table
4. Select menu, then 'Register Now'

If this does not work, Log into your providers BIS site
1. Click Help on the left hand side under Settings.
2. Click the link to resend the service books.

M@
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jeirvin

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Your suggestions were right on, but i had already done them.  But they confirm that i was on the correct path.  i corrected my problem by flushing my local dns and clearing my cookies.  Sometimes you gotta go back to the basics.