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My blackberry will not validate to Blackberry internet service.

My blackberry will not validate to Blackberry internet service to receive mail from my exchange server after I changed to new ISP.
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jeirvin
Asked:
jeirvin
2 Solutions
 
sunnyc7Commented:
www.testexchangeconnectivity.com

Test for inbound/outbound message flow
post back results.

www.mxtoolbox.com
enter your domain name
check if your MX record points to the correct public IP > with the new ISP

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bmsjeffCommented:
If you are using Blackberry Internet Service, have you logged onto the Website Admin Page to configure your settings?
If your domain remained the same, all you need to do is log on and reconnect and everything will start working again.
BIS tries 3 times, if it doesn't get an answer, it shuts itself off.
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mattclarifiedCommented:
Hi,

If you have changed to a new network SIM you will need to register the device in order to recieve the service books, try the following,
1. From the device go to Options
2. Select Advanced Options
3. Select Host Routing Table
4. Select menu, then 'Register Now'

If this does not work, Log into your providers BIS site
1. Click Help on the left hand side under Settings.
2. Click the link to resend the service books.

M@
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jeirvinAuthor Commented:
Your suggestions were right on, but i had already done them.  But they confirm that i was on the correct path.  i corrected my problem by flushing my local dns and clearing my cookies.  Sometimes you gotta go back to the basics.
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