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I.E. 8 and freeware TIFF reading app using ActiveX components and applying Windows XP Updates!!!

Posted on 2010-09-10
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Last Modified: 2013-12-08
We log into an website and use an application.   Within this application we open another window to view a TIFF file with a freeware app. It runs great.
However, every month after we apply our latest security updates to Windows XP we have the SAME problem.
The problem is after we apply the security updates and the user opens another windows to view the TIFF file with our freeware app. we are prompted to right click on the banner of the wondow for the ARE YOU SURE YOU WANT TO DOWNLOAD THIS FILE, or something to that effect.
If we reinstall the freeware TIFF reading app the problem goes away until we apply the latest security updates.
Now you would think this is not a big deal but in our department we have to open this window 50 or so times a day.

What can I do so we are not prompted with the security banner everytime we want to open this TIFF file in I.E. 8 on Windows XP????
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Question by:lanman777
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5 Comments
 
LVL 6

Accepted Solution

by:
yjchong514 earned 500 total points
ID: 33652244
Dear EE members,
In Internet Explorer:

Goto
Tools menu | Internet Options | Security

Select Internet or Local Intranet Zone
Goto to "Security level for this zone"
Press Custom Level button

Goto ActiveX controls and plug-ins
Check on the option that you desired on ActiveX
control.
Sample view -> Screen attachment.
ActiveX-Prompt.JPG
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Expert Comment

by:eli-yui
ID: 33652316
When I tried to open a TIFF file in Internet Explorer, it automatically downloaded a copy into the Internet cache and then opened it in Preview on XP.  Try to access the TIFF files this was, when you have a copy of it on the computer, right-click on the file and choose "Preview".  You can also configure Windows where it will automatically choose to open TIFF files with the Windows Picture and Fax Viewer.  To do this, right-click on the file again and click "Open With", select "Choose Program..." and highlight Windows Picture Viewer and Fax Viewer.  Then check the box which specifies that that will be the program use to open that file type from now on and hit the "Ok" button.  You should now be able to automatically view TIFF files in Windows.  

If that doesn't work for you or the add-on that you are using provides additional functionally that you require for your job please reply with the following additional information:  
- Version of XP (what service pack)
- Is Windows on the computer up to date?
     You can check by going to http://update.microsoft.com
- Name of Freeware app.  
- Website to download and search through documentation for the app.  
- Please specify if the case what the additional functionality the app provides.  
- Are the TIFF files stored locally on the machine or being accessed over the Internet?
- If the TIFF files are being access over the Internet, is it from one or a few websites or is it from a large number of websites?  
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LVL 6

Expert Comment

by:yjchong514
ID: 33656957
Are you ok?
Just check with you.
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Author Comment

by:lanman777
ID: 33661755
This looks like we can set this so we will not be prompted for the ActiveX prompt, however will it also not prompt for the "Do you want to download this file?"  That is the real issue here.
0
 

Expert Comment

by:eli-yui
ID: 33691626
Check in Tools > Internet Options > Security tab > click Custom Level button > scroll to Downloads and check the following setting.  

Downloads  (little less than mid way down)
   Automatic prompting for file downloads
      *make sure that it is enabled.  
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