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Firefox - Remember Form Field Values

Posted on 2010-09-10
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Medium Priority
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Last Modified: 2013-12-07
I am used to the way FireFox remembers Form Field Values, it's a VERY convenient & useful feature.

But I have a case now where it just doesn't want to do it. It's a php script (that never seemed to matter before). The field name is 'email', as I always use.

Is there some setting I now have to use to force it to remember?
0
Comment
Question by:Richard Korts
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12 Comments
 
LVL 3

Expert Comment

by:rem1010
ID: 33651469
What version of Firefox are you using? and on what platform --- winxp,win7,win98,os x, ??

Have you filled in the form once before?

Is this problem with ALL sites with an email input box?

What happens when you click on the empty email input with nothing entered,

does it show the previous entry,

or when you start to type in the box, what happens?

does it begin to fill in the from box or not?
Is this behavior on ALL sites with an email input box?

Also, can you view source of the site in which you are having a problem with this behavior,, or please supply the url so that the code can be looked at.

Sorry for so many questions, but this is unusual and I cannot reproduce the same results as you are stating with my Firefox.

Bob
0
 

Author Comment

by:Richard Korts
ID: 33651541
To rem1010:

Version 3.6.9. Windows XP.

I have filled in the form 10 - 15 times.

The problem seems to be this site only, I have only been working on this lately, so I'm not sure.

When I click the empty email input it shows a pulldown of a bunch of non-email addresses.

When I start to type, it requires the full email address to be entered as soon as it gets past the first few letters of the other non-email addresses it connects with this entry.

I don't know if it's all sites, I haven't tried others (I will).

It's a php program, the source (as a txt file) is attached.

You can see it at http://www.rkassoc.net/WHA/admin_login.php

Thanks
admin-login.txt
0
 
LVL 3

Expert Comment

by:rem1010
ID: 33664961
rkorts:

I just went to the site and when I clicked in the email field, ALL my emails that I had entered in previous email fields showed and I was able to select by clicking on any of them.

I am using win XP and Firefox 3.6.9

OK, try it in another browser ---
here is a link to SeaMonkey
http://download.mozilla.org/?product=seamonkey-2.0.7&os=win&lang=en-US

It is made by Mozilla, so it has characteristics of Firefox.

If it works in SeaMonkey then it is a setting in your Firefox browser.

I do not see any errors in the source you supplied.
So, I suspect it is your browser setting or a corrupt version of Firefox.
Testing in another browser will get you the information needed.
Sometimes Firefox does some strange things and only a clean uninstall and clean install will correct some issues.

I hope this helps, but the website looks clean and there is NO code to prevent the action you seek.

Bob
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LVL 3

Expert Comment

by:rem1010
ID: 33665004
Also, CLEAR all your history and CACHE and see if it makes a difference, usually it will.
Then be sure you can actually login ONCE at least.

Close the browser and then reopen it and go to the site.

If you click inside the email input it should show you the last email that was successfully logged in.

This could just be a corrupt cache.

Bob
0
 
LVL 30

Expert Comment

by:Marc Z
ID: 33781942
Rather then install a new browser, simply create a new Firefox user profile. It's probably just an add-on or as you noted cache. It might also be a Clear privacy on closing setting.  Google
"Firefox standard diagnostic" for a link to good troubleshooting.
0
 

Author Comment

by:Richard Korts
ID: 33782161
To all:

There is NO WAY to clear the cache in FireFox. Or if there is it is WELL HIDDEN.

The more of this I see the more I am inclined to use Google Chrome or go back to IE; FireFox is just too complicated to use.
0
 
LVL 30

Expert Comment

by:Marc Z
ID: 33787515
Tools->Clear Private Data and that thengives you options to Clear.
If you want to confirm you are saving form fields, go to Tools->Options->Privacy and select Use Custom Settings (I believe) on phone right now and doing this from memory.

Now, what you might try is putting your mouse in that Form Field, use the arrow keys to select the different text you don't want in it and hitting Shift Delete. That should get rid of any text you don't want, however that gets rid of it for all sites.

Can you please list any Tools->Add-ons that are installed?
0
 

Author Comment

by:Richard Korts
ID: 33790108
To mtz1of4

Thanks for all that.

The problem is that it is JUST  a few pages related to a specific application. All other web site pages remember just fine, even those I have NEVER visited before, like one yesterday, that knew my email, address, city, etc.

What is different about this one?

(1) It is a php program, that is, it is rendered html. In the code window is the generated HTML.

(2) The field "email" (the one I expect it to remember) has other values in the "remembered" pulldown (see attached file). None of those values are email addresses (although they ARE values I have often used in other form fields and most are the first part (before the @) in other email addresses.

This is a VERY odd issue, no one seems to have any idea.

See attached image for firefox addons
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
	<title>Admin Menu</title>
<style type="text/css">
	.pt18 {font-size: 18pt; font-family: Arial}
	.pt14 {font-size: 14pt; font-family: Arial}	
	.pt12 {font-size: 12pt; font-family: Arial}
	.pt11 {font-size: 11pt; font-family: Arial}
	.pt10 {font-size: 10pt; font-family: Arial}
	.pt8  {font-size: 8pt; font-family: Arial}
	.pt9  {font-size: 9pt; font-family: Arial}	
	.pt7  {font-size: 7pt; font-family: Arial}
</style>	
<script language="JavaScript">	
<!--
	bad = "";
		
	function chk_values() {

		if (document.st.email.value == "") {
			alert("Email address required.");
			return false;
		}		
		if (document.st.pwd.value == "") {
			alert("Password required.");
			return false;
		}				
		return true;
	}
	function chk_bad() {
		if (bad == "y") {
			alert("Invalid Admin Login and/or Password.");
			return true;
		}	
	}	
// -->
</script>		
</head>

<body onLoad="chk_bad();">
<form method="POST" name="st" action="chk_admin_login.php" onsubmit="return chk_values(); ">
<table width="900" cellpadding="0" cellspacing="0">
	<tr>

		<td colspan="3"><img src="images/admin_header.jpg"></td>
	</tr>
	<tr>
		<td><img src="images/vline_left.jpg" width="50" height="200"></td>
		<td valign="top"><table width="100%" cellpadding="0" cellspacing="0">
				<tr>
					<td><img src="images/spacer.gif" width="800" height="5"></td>
				</tr>
				<tr>

					<td bgcolor="#52021F"><img src="images/spacer.gif" width="800" height="2"></td>
				</tr>
				<tr>
					<td><img src="images/spacer.gif" width="800" height="5"></td>
				</tr>
				<tr>
					<td class="pt14" align="center"><font color="#52021F"><b>Admin Login</b></font></td>
				</tr>	
				<tr>

					<td><img src="images/spacer.gif" width="800" height="20"></td>
				</tr>
				<tr>
					<td>
						<table width="100%" class="pt11">
							<tr>
								<td align="right" width="50%">Email:&nbsp;</td>
								<td><input type="text" name="email" size="30" class="pt9"></td>

							</tr>
							<tr>
								<td align="right" width="50%">Password:&nbsp;</td>
								<td><input type="password" name="pwd" size="15" class="pt9"></td>
							</tr>	
							<tr>
								<td colspan="2"><img src="images/spacer.gif" width="50" height="10"></td>
							</tr>		
							<tr>

								<td colspan="2" align="center"><input type="submit" value="Continue" class="pt8"></td>
							</tr>																				
						</table>
					</td>
				</tr>												
			</table>
		</td>	
		<td><img src="images/vline_right.jpg" width="50" height="200"></td>	
	</tr>
	<tr>
		<td><img src="images/ll_border.jpg"></td>

		<td><img src="images/vline_bot.jpg" width="800" height="50"></td>
		<td><img src="images/lr_border.jpg"></td>
	</tr>	
	</form>
</table>


</body>
</html>

Open in new window

firefox-problem.jpg
firefox-addons.jpg
0
 
LVL 30

Accepted Solution

by:
Marc Z earned 2000 total points
ID: 33795089
ok, rkorts,
your add-ons look like no issues to me. Although, perhaps that Ask toolbar has a privacy setting we are not  aware of.  Can you modify it's options? I don't use the Ask toolbar so unsure of the garbage it brings to your system, but perhaps it is blocking or deleting certain fields.

This is what you should do.
Copy the URL of the page you need to visit.
Close Firefox completely.

Follow the instructions here
http://support.mozilla.com/en-US/kb/Managing+profiles?s=profile+manager&as=s
to bring up the Profile manager.  Uncheck the "Don't ask at startup" option until you are certain you know yours is fixed.  Create a NEW profile you can test with.  Give it a test name so you know which one is which.
Once you are in your new profile, go to that page, enter some info and log in.
Close Firefox completely.
start firefox, the profile manager should open directly if you have followed directions, select the test profile, see if the forms are still remembered.

If it is, there is something wrong with your profile,  and this page MIGHT give you some more options, however the more I think about the Ask toolbar, my mind is saying that's your culprit. Of course, I have been known to be wrong before.
http://support.mozilla.com/en-US/kb/Form+autocomplete+entries+are+not+saved
0
 

Author Comment

by:Richard Korts
ID: 33809152
To mtz1of4:

That WORKED!!

I can live with just using the new profile. Is there some way I can get all my bookmarks back? (from my normal profile?)

Thanks
0
 
LVL 30

Expert Comment

by:Marc Z
ID: 33809293
Absolutely,
this is what you need to do, Close the new profile,
open the old profile, go to Bookmarks->Organize Bookmarks->Import and backup->Backup - that saves a .json file.

Also while you're their, make an Export HTML file so you have two backups.
after those are saved, close Firefox,
Open the New Profile,  go to Bookmarks->Import and backup and select Restore->CHOOSE FILE and point it at the .json file.

That should do it.  But if it doesn't you can use the Import HTML and point that at the .html file you saved. That definitely will do it, but not as nice and clean as the .json file.

Hope this helps.
0
 

Author Closing Comment

by:Richard Korts
ID: 33809346
You are a genius at Firefox. A lot of others couldn't get this.

Look for another FireFox question from me in the next few minutes
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