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Sync Entourage Exchange Contacts with Mobile Me Mac Address Book and IPhone

Posted on 2010-09-11
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Last Modified: 2012-05-10
I have a Mac Book Air using Entourage 2008 and want to sync contacts and calendar with my iIPhone 3G.
On my Exchange Contacts I have 1.336 contacts, and on my Address Book only 1.200 contacts.
I don't know when, but some time the sync process stopped or gone wrong.
On Entourage preferences I have Sync Address book and Mobile Me with Contacts in Exchange
On Address Book I have Sync with Mobile Me
On Mobile Me I have Sync with Calendar and Contacts (Address Book?)
On ITunes I have Sync Sync Address Book Contacts; All Contacts.

What is going wrong? How can I have the good sync between Exchange on Entourage and my IPhone and Adress Book?

(ps. I'll be travelling and will look for answer only tomorrow evening)

Thanks in advance, Rgds, Pedro
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Question by:PJacquesS
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woolnoir earned 125 total points
ID: 33655875
It sounds as though you are over complicating the situation a little.  I'm not sure on the structure of your systems, but the way I would handle this is to have entourage connect to my exchange server as normal, this would automatically sync the contacts to the client and my local machine. The just connect the iphone 3G to sync with exchange using activesync... that way the contacts are kept up2date on the mobile device too...

Do you actually WANT mobileme to sync to ?
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Author Comment

by:PJacquesS
ID: 33660229
Hi Woolnoir,
The idea of having mobileme sync is to have a backup and data available in case of need.
What I don't need and could stop sync are the Address book and Ical...?
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Expert Comment

by:woolnoir
ID: 33692527
As a test just set the system up this way....

COntacts
Address book
Calendar

^^ all those 3 primary on your exchange server, then have entourage syncing to your mac - but dont use the sync services to link to anything else. Just keep the information in entourage. The setup your phone to sync over 3g to exchange using activesync. Let me know if that works - if so, its a conflict with syncservices.
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Author Comment

by:PJacquesS
ID: 33692895
To resume:

Entourage:
1.332 Contacts
Sync with Address Book and Mobile Me

Address Book:
1.113 Contacts
Not sync

Mobile Me:
1.199 Contacts

iPhone:
Since your suggestion, Sync with Exchange
Replaced all data, and have 1.332 Contacts
Sync is ok and Calendar also.

My iPhone problem is solved, but MobileMe is not working perfectly...

Thank you for your help, because even with the MobileMe and AddressBook problem, I solved the most important, witch is iPhone and Entourage.

Rgds, Pedro
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Author Closing Comment

by:PJacquesS
ID: 33692921
Solved iPhone sync with Entourage; but continuing problems with MobileMe and Address Book
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