Windows 7 Start Up/Shut DOwn
Running Windows 7 on a Compaq Presario CQ60 laptop. Most times during shut down, it will go to a light blue screen with the message, "Preparing to Configure Windows - Do not shut down your computer". It will stay this way for hours with the hard drive active the whole time. I eventually have to force it to shut down. It seems to act OK at the next startup, but will likely repeat the process at shut down. Any ideas how to end this cycle?
ASKER CERTIFIED SOLUTION
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Better to restore your computer to an earlier date.
Restart and tap F8. Repair your Computer > System Restore > Pick a date when the computer was working fine (a day or two earlier).
Restart and tap F8. Repair your Computer > System Restore > Pick a date when the computer was working fine (a day or two earlier).
Delete the pending.xml file in the c:\windows\winsxs folder.
The transactions for windows update during/after reboot are stored there.
The transactions for windows update during/after reboot are stored there.
ASKER
I don't think restore to an earlier date will help as this has been a recurring problem for some time. I will try taking the battery out, draining power and restart to see if that helps. If that doesn't help, I'll try deleting the XML file. Hopefully one of these will help.
II'll report back the results.
Thanks for the suggestions.
II'll report back the results.
Thanks for the suggestions.
ASKER
The solution at the directed link worked fine (remove battery; discharge with power button; replace battery and start-up).
Referred Link :
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/d5086513-a9bb-46ed-af1a-2c24281fd4d2