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denisbc
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Can't connect keyboard to Dell Vostro

Dell supplied a new keyboard after the backspace key fell off the original one.  I removed  the faulty keyboard but now I can't secure the connector to the motherboard connection.  I can't get the plastic strip to sit properly in the connection.  Any advice would be most welcome.
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denisbc

8/22/2022 - Mon
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Mark

What is the model number of the laptop.
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Michael Best

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denisbc

ASKER
Thanks for the advice so far.  It's a vostro 1520.  The plastic lock broke when i removed the cable.  Is it safe/advisable to use adhesive  tape?
☠ MASQ ☠

The best fix when the ribbon cable lock is broken is to fix the keyboard plug in place, then run some Superglue on a pin or needle into the joint so that it gets pulled in by capilliary action.  Allow the solvent to evaporate an that should hold it.  Taping tends to flex when you tip the keyboard into place.
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Mark

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☠ MASQ ☠

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Michael Best

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Michael Best

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denisbc

ASKER
Apologies for delay in responding.  Excellent advice was given here, but I went with Dell live support in the end.  I found their response to be very good, I got a motherboard refit the day after I requested it. But still, for a broken 1cm strip of plastic?  Please close this one, and apologies again.