Solved

roaming profile registry error

Posted on 2010-09-11
19
557 Views
Last Modified: 2012-06-27
Somewhere in my registry for one user account her registry key has changed or roaming profile has changed but I guess its registry. the my documents icon on start menu is pointing to a  y:\ drive that does not exist. the shortcut to my pictures has correct unc path to the hidden drive on the server. I cannot find where in the registry to fix this when I search for y:\ or documents. Anyone know the key of where this is located? I found the appdata key which has the correct unc path but cannot find anything related to my documents.
0
Comment
Question by:sraley
  • 9
  • 5
  • 3
  • +1
19 Comments
 
LVL 9

Expert Comment

by:ken2421
ID: 33654454
Click start. Right click the documents folder and choose properties. Re-point it to the location of choice,

0
 

Author Comment

by:sraley
ID: 33654463
it won't let me edit that. Tried it.
0
 
LVL 9

Expert Comment

by:ken2421
ID: 33654481
Do you have admin authority? Run windows explore as admin and try again.

Ken
0
 
LVL 10

Expert Comment

by:Bawer
ID: 33654489
go to registry, and look for mountpoints2, there under the folders try to find the shall folder pointing my document to Y:
0
 

Author Comment

by:sraley
ID: 33654492
yes the account is admin on the pc.
0
 

Author Comment

by:sraley
ID: 33654548
I found alot of mountpoints2 entries and I find nothing called my documents or nothing that had y: in it. There was an entry for all the share drives but baseclass or base entries were blank for everything that I looked at.
0
 
LVL 9

Expert Comment

by:ken2421
ID: 33654556
Hum. If you get into a pinch http://www.forensit.com/Downloads/Profwiz3.zip and recover the profile.

Good luck,
Ken
0
 
LVL 10

Expert Comment

by:Bawer
ID: 33654563
what is the direction target direction of your my doc folder....
0
 

Author Comment

by:sraley
ID: 33654754
it says y:\ but its supposed to say \\server\user_docs$\user\my documents (unc path) because we don't map a y and if we map a y drive it doesn't work until we map the secondary user_apps$ share and then my documents works.
0
Complete Microsoft Windows PC® & Mac Backup

Backup and recovery solutions to protect all your PCs & Mac– on-premises or in remote locations. Acronis backs up entire PC or Mac with patented reliable disk imaging technology and you will be able to restore workstations to a new, dissimilar hardware in minutes.

 

Author Comment

by:sraley
ID: 33657099
the profile wizard software did nothing. I think there is something wrong with the registry. Would a computer restore correct the registry keys under current user?
0
 

Author Comment

by:sraley
ID: 33657126
a restore did not fix the problems.
0
 
LVL 47

Expert Comment

by:Donald Stewart
ID: 33657257
Try resetting the default shell folders


http://windowsxp.mvps.org/usershellfolders.htm
0
 

Author Comment

by:sraley
ID: 33657475
already checked those and they are pointed correctly. Nothing pointing to y:\ in there. Even the My Pictures is pointed correctly which is a sub folder to My Documents.
0
 
LVL 47

Expert Comment

by:Donald Stewart
ID: 33657613
In active directory users and computers, what is the home folder set to under the profile tab for this user?

70-240-10-8.jpg
0
 
LVL 10

Accepted Solution

by:
Bawer earned 500 total points
ID: 33657679
if this is one machine,,, can you simply change the profile , i mean by creating a new profile this issue may be solved if its 100% important to be solved,,, else in my network with having AD in place i don;t recommend users to save their files in my document and i have created home folders for all in a single server for many helpful purposes..
0
 

Author Comment

by:sraley
ID: 33657739
after a couple of reboots to fix another problem it appears the my documents link is pointing to the correct location, now I just have to figure out where the my documents went since the folder is empty.
0
 
LVL 10

Expert Comment

by:Bawer
ID: 33657839
yea folder will be empty,,, as experienced those folders which are inside the MY document folder a erased upon changes in the link........ so don't look after those docs...
0
 

Author Comment

by:sraley
ID: 33658061
so when we temp changed the registry to point to y and manually map a drive to fix  the problem and then went back to the unc we wiped out everything in my documents even though they were supposed to be on the server?
0
 
LVL 10

Assisted Solution

by:Bawer
Bawer earned 500 total points
ID: 33658180
if initially you mapped the drive to Y and then to UNC the documents will be in Y and if you had documents in UNC and then mapped to Y and again to changed to UNC,,, there will be no docs as i have observed in many cases..
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Learn about cloud computing and its benefits for small business owners.
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now