Solved

"application can not be executed" error

Posted on 2010-09-11
7
457 Views
Last Modified: 2012-05-10
Hi,

I have a PC that is infected with something that exhibits the error message, "application can not be executed". I've been able to run Spyware doctor and it removed 49 infections but the one giving this error message remains. I can not connect to the internet. How can I remove this virus??
thanks
0
Comment
Question by:jlefave
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 11

Expert Comment

by:g000se
ID: 33655209
Hi,

Have you tried to boot your computer from "last know good configuration"?  This option is available when you reboot your computer, after you see the bios information, hit the "F8" key.

Also, you can try to download Spybot from another computer and copy the installation file to a usb drive.  Then use the same usb drive to upload Spybot to your computer that you are having problems with.  Here is the link for Spybot-http://download.cnet.com/Spybot-Search-amp-Destroy/3000-8022_4-10122137.html
The program is free.

g000se
0
 
LVL 4

Expert Comment

by:fleamourian
ID: 33655234
I would also try Malwarebytes Anti-Malware:

http://www.malwarebytes.org/

Also free.
0
 
LVL 7

Accepted Solution

by:
lacrewga earned 500 total points
ID: 33655302
From another computer, download "super anti spyware - portable edition" copy it to a usb flash. Place flash in infected computer and run program. While you are downloading, go ahead and download cCleaner portable and run  "clean up disk space". Don't run any of the other options. After doing these, and if not fixed, post back.
0
Put Machine Learning to Work--Protect Your Clients

Machine learning means Smarter Cybersecurity™ Solutions.
As technology continues to advance, managing and analyzing massive data sets just can’t be accomplished by humans alone. It requires huge amounts of memory and storage, as well as the high-speed power of the cloud.

 
LVL 13

Expert Comment

by:JeremySBrown
ID: 33655321
Download Combofix by sUBs.
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Before running Combofix, temporary disable any firewall(s) shield(s) ect...to prevent any conflicts with Combofix. After Combofix is done scanning, it will create a log, for further instructions, save and paste the results by Attach File, or by Code Snippet so other experts can take a look at it. Once after the log looks clean, you may enable your firewall(s) shield(s) ect. Combofix will disconnect your machine from the Internet. Your Internet connection will be automatically restored just before Combofix completes its scan. If Combofix runs into problems, your Internet connection can be manually restored by restarting your machine.

You'll might need to rename the file before saving to your desktop so it will not be blocked.

Please note: Don't run Combofix in Safe Mode.
0
 
LVL 9

Expert Comment

by:ken2421
ID: 33655588
I agree with Jeremy above however I run Combo Fix and Malwarebytes regularly in the safe mode with networking. Some Malware and Virus activity stop you from running under full WIndows. The combo fix website has the instructions to fix the Internet connection after repair.

Also, it severe infestations I run Combo Fix followed by Malwarebytes. They make a great cocktail.

One more thing. Sometimes you cannot disable your antivirus or uninstall it when you are having these problems and combofix will tell you that your AV is running. I have rund CF on dozens with AVG and Symantec without issue.

The download link is about 2/3 down the page "bleepingcomputer" link
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Good luck.
Ken
0
 
LVL 8

Expert Comment

by:tskelly082598
ID: 33657146
Check internet explorer  and remove if present proxy setting under Tools, Internet Options, Connections, Lan settings
0
 
LVL 13

Expert Comment

by:JeremySBrown
ID: 33657277
Combofix and Malwarebytes are designed to be ran in normal mode. They should only be ran in Safe Mode when the system can not boot normally.
0

Featured Post

2017 Webroot Threat Report

MSPs: Get the facts you need to protect your clients.
The 2017 Webroot Threat Report provides a uniquely insightful global view into the analysis and discoveries made by the Webroot® Threat Intelligence Platform to provide insights on key trends and risks as seen by our users.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Most PC repair technicians (if not all) always start their cleanup process by emptying the temp folders before running any removal tools. It makes sense because temp folders are common places for malware installers to lurk and removing all the junk …
You cannot be 100% sure that you can protect your organization against crypto ransomware but you can lower down the risk and impact of the infection.
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
In this video, viewers are given an introduction to using the Windows 10 Snipping Tool, how to quickly locate it when it's needed and also how make it always available with a single click of a mouse button, by pinning it to the Desktop Task Bar. Int…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question