We have a Cisco 2811 ISR running CME and Unity Express (we only use it for voice purposes).
Before I begin I'd like to mention that I'm unfamiliar with CME or CLI, so please be elaborate as possible. I did not configure this system, it was pre-configured by the reseller. I did however use CCP to add new users/extensions. My issues are as follows:
1. Extensions number 762 and 763 claim they have call waiting. I'd like to have this disabled since we do not use call waiting. If the extension is busy the call should be forwarded to Unity.
2. Some extensions are missing from the BLF on 7931 phones (users complain there is no BLF for extension 769). I also noticed that the BLF is configured per ephone. Is this really necessary? Is there any way to have it configured only once for all 7931 phones so that it only needs to be edited in a single location?
Any other comments / suggestions to the configuration are welcome :)
Here is the configuration. For obvious reasons I've censored the passwords:
Thanks in advance,