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Outlook Error "Search results my be incomplete because items are still being indexed. Click here for more details"

Posted on 2010-09-12
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Last Modified: 2012-05-10
Search in Outlook is 100% disabled. I get the above error message.

1. I  HAVE tried repair office, it said errors were found, it said the errors were fixed, it did NOT fix the problem
2. I HAVE checked and indexing is still on for Outlook.
3. I HAVE tried turning off indexing for a) all mail folders at the same time and b) the one mail folder I am trying to do the searches in. Neither worked. Instead of getting the error message above it searches endlessley.
4. I HAVE run the ScanPST Microsoft Personal Folder Scan/Repair Utility. I said errors were found, it said the errors were fixed, it did NOT fix the probem.

Any other suggestions would be MUCH appreciated. FYI I have Outlook 2007 and Windows Vista
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Question by:bpfsr
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7 Comments
 
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Expert Comment

by:ghemstrom
ID: 33658172
The Search engine of Windows Vista is utilised by Outlook to enable Outlook searches. The index for Outlook is an integrated part of the Windows Search index.
For indexing of the mail folders the Outlook program has to be on.  As soon as you close down Outlook Windows Search has no control over the indexing situation. If you want to be sure that the mail database is indexed properly you are suggested to leave your PC and Outlook running, possibly over one or a couple of nights with no energy saving options set, i. e. with High Power on.
Follow up that your indexing is not restarted during indexing. If so it might be necessary to erase all the index files  or at least change the target directory for the index files via the Control Panel|Indexing Options|Advanced settings, Restart the PC and Rebuild the index.
But give the Windows Indexer time and leave Outlook 2007 on until you find that "Indexing complete" is shown in Indexing Options or at least Indexing statu in Outlook isOK. It is tantalizing to wait bu you might have to - for days... And suddenly the reindexing restarts from zero for no obvious reason.
I tried Google's desktop indexing but found it be so slow that I might wait a couple of months fulltime to have my computer indexed, so I uninstalled it.
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Author Comment

by:bpfsr
ID: 33658603
Thank you. I have seen this explanation before and don't think that is the issue. The day the problem started the computer and Outlook had been on for two days. I am a high volume Outlook user, it is on constantly. Whenever I turn the computer on Outlook gets turned on. The computer is on a minimum of 16 hours a day and is sometimes on for days at a time. I don't use any energy save options either.
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LVL 2

Expert Comment

by:ghemstrom
ID: 33662209
bpfsr:
Frankly I did not understand your question:
Do you mean that because the system has disabled search in Outlook you obtain the message in the title, or do you mean that in spite of you having disabled search in Outlook, you get the message.
You might get more assistande if you formulate the Question as a single sentence where you describe the problem. Where were you before this happened? What happened?
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Accepted Solution

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bpfsr earned 0 total points
ID: 33664179
When I try searching for mail items in Outlook I get a "No matches found for [xxxxx]" message. I can search for a term within the very last received email and I still get the message. It doesn't matter if I am using the general search or advanced search. Under the "No matches..." message I get a link saying "Try searching again in All Mail Items"  When I click that I get the above referenced error message "Search results my be incomplete..."
As I said, I am a high volume Outlook user, have it on ALL the time, it is a VITAL part of my business and this problem just started for the first time Friday. I have spent the entire weekend searching for solutions and got nowhere. This seems to be a fairly common problem for Vista users with Outlook but as of yet I have not found a universal fix.
Your solution seems to be the most proferred and while some sufferers report it works for them, most say it does not. One gent reported leaving Outlook on, undisturbed and in high preformance mode for two weeks straight without results. The four possible solutions I mentioned above are also frequently mentioned with mixed results, none worked for me.
Another suggestions that seemed to pop up fairly often was to install Window Search 4, which I tried to do without success. I received a message saying something like "version not applicable to your system", despite the fact I selected the Vista 64 bit system.
If you check there are several strings here on EE about this very same issue, none of which seems to have met with the definitive cure.
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LVL 7

Expert Comment

by:ComputerBeast
ID: 33670570
I think that there is some sort of internal application issue in Outlook or there is some problem in the indexing of items in PST. Repair the PST using Repair PST and then check if you still get the issue. http://www.repairoutlook.org/





If you still get the issue then reinstall MS Outlook.
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Author Comment

by:bpfsr
ID: 33678887
As  noted above in my original question I did replair PST without success
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LVL 2

Expert Comment

by:ghemstrom
ID: 33690657
There is a Windows Search 4 for 64b Windows Vista to download! I also found that there is a 32 languages support package included in it for some reason...
http://www.microsoft.com/downloads/details.aspx?displaylang=sv&FamilyID=d45e9b5e-b52a-489c-a935-172f0002c492 
 
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