Solved

Quickbooks errors when attempting to archive

Posted on 2010-09-12
5
952 Views
Last Modified: 2012-05-10
I get 2 different error messages each time I attempt to archive. Attempting to Archive 1 year at a time using Quickbooks Enterprise 2009 on brand new XP 32bit SP3 acting as server.

"QuickBooks encountered a system error when trying to archive your current data file. QuickBooks will not clean up your data file. The error is: Unspecified error (error # 80004005). Please try the operation again. "

&

"QuickBooks was unable to open file C:\Quickbooks\Archive Copy xx-xx-xxxx Company File Name.QBW on your computer. A possible reason is that you don’t have read/write permission for the files under the folder where the company file is saved. Obtain this permission and then try opening this file.
If the problem persists – call Intuit Tech Support and give them error codes (-6189, -816)."

'Everyone' is allowed access to the Quickbooks folder with full permissions. Nobody has trouble accessing or modifying the file while in QBs locally or over the network.

QB's is fully patched.
The company file has been verified and repaired.
Verify was ran again to make sure all issues were resolved.

Any thoughts would be greatly appreciated. Thanks!
0
Comment
Question by:BarryRobbins76
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 94

Expert Comment

by:John Hurst
ID: 33658656
Try this: When convenient, get all users to log off, copy the file from the network location to your local machine (copy - do not move). Now open your copy of QuickBooks and open the local file in single user mode. Nowe try the same operation.

You cannot archive a year at a time in QuickBooks. Make sure what you are trying to do is truly available in the Enterprise version. .... Thinkpads_User
0
 

Author Comment

by:BarryRobbins76
ID: 33676644
I talked to the user today on the local machine. She shutdown everyone elses computer connected to the QB file. She then restarted her computer and attempted to archive while in single user mode. She said this is what she has been doing all along.
0
 
LVL 94

Accepted Solution

by:
John Hurst earned 500 total points
ID: 33677114
I suggest you contact Intuit to determine (1) if year by year archiving is possible in Enterprise; and then if so (2) what to do in your case. .... Thinkpads_User
0
 

Author Closing Comment

by:BarryRobbins76
ID: 33802022
I ended up referring the client to Intuit Support.
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 33802371
Thank you and I hope Intuit can help you. ... Thinkpads_User
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Quickbooks 2016 Upgrade Error 4 106
Batch Script is not working at schedule in WIN 7 6 102
quickbooks version 5 6 83
Avast Internet Security blocking QuickBooks 2017 email 10 128
Are you unable to synchronize your OST (Offline Storage Table) file with Microsoft Exchange Server? Is your OST file exceeding 2 GB size limit? In Microsoft Outlook 2002 and earlier versions, there is a 2 GB size limit for the OST file. If the file …
Sometimes people don't understand why download speed shows differently for Windows than Linux.Specially, this article covers and shows the solution for throughput difference for Windows than a Linux machine. For this, I arranged a test scenario.I…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
In a recent question (https://www.experts-exchange.com/questions/29004105/Run-AutoHotkey-script-directly-from-Notepad.html) here at Experts Exchange, a member asked how to run an AutoHotkey script (.AHK) directly from Notepad++ (aka NPP). This video…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question