troubleshooting Question

Unable to uninstall a program

Avatar of cornell256
cornell256 asked on
Windows Vista
33 Comments8 Solutions590 ViewsLast Modified:
I have a program called thinkorswim.exe. When I click on it, it just "spins" and locks up some of the computer (such as Windows explorer). I see nothing in the tasks list if I want to delete the process. I try to uninstall it from Add&Remove, but it just hangs.

I searched on Google and found a "Spyware" website that seemed to have information about this, but NOD32 antivirus/antispyware blocked it. (glad of it).

how do I get rid of this program? I tried restoring Windows to a restore point, but every one of them fails. very suspicious.

soon, I should probably just return the machine to factory settings, but I'd rather just clean it up.

thanks for any advice!

I did a virus scan using NOD32 and it found 12 infiltrations, which I deleted. Search&Destroy found nothing.
ASKER CERTIFIED SOLUTION
kunalsmilez

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