Solved

HyperV Host stop responding

Posted on 2010-09-12
5
701 Views
Last Modified: 2013-11-11
Hi ,

I have a ML350G6 Server install windows 2008 R2 and install only one role Hyper V.
and I have 3 HyperV guest install , all of them are windows 2008 R2.

This server is suddenly stop work sometime, it happened near once a week.
is there any way to found out the problem?
I have total no idea when I can start the investgate.
0
Comment
Question by:GordonLiq
5 Comments
 
LVL 7

Expert Comment

by:Mohamed Khairy
ID: 33659956
Hi GordonLig,

Here is a microsoft article that describes how to examine a small memory dump file. You can use this file to determine why your computer has stopped responding :

http://support.microsoft.com/kb/315263

Also, I found another 2 articles that included 2 different tools while searching for a solution and I feel it maay help in your case :

http://www.networkworld.com/news/2005/041105-windows-crash.html

http://forums.majorgeeks.com/showthread.php?p=1418737

Try them and feed me back by the result.

Regards,
MKhairy
0
 
LVL 13

Expert Comment

by:Greg Hejl
ID: 33660766
to clarify:  the server stops working once a week?

please check event logs and report events that occur when this happens
0
 
LVL 7

Expert Comment

by:Mohamed Khairy
ID: 33660848
Also, I have noticed that most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, most computers running Windows do not show a blue screen unless they are configured to do so. Instead these systems suddenly stop responding or reboot without any notice.

There is another free tool that can helps here named WhoCrashed that shows the drivers which have been crashing your computer with a single click. In most cases it can pinpoint the offending drivers which have been causing misery on your computer system in the past. It does post-mortem crashdump analysis and presents all gathered information in a comprehensible way.

WhoCrashed relies on the Windows Debugging Package (WinDbg) from Microsoft.
 
Download it and check if this will helps you or not but I am sure it will help you because I have used it on my environment before and it helped me on solve the problem:

http://www.resplendence.com/whocrashed

Regards,
MKhairy


whocrashed-screen.jpg
0
 
LVL 42

Accepted Solution

by:
kevinhsieh earned 500 total points
ID: 33664910
Sounds like you may be getting hit with the C1e processor state problem. There is an update rollup for HyperV 2008 R2 from August that fixes 3 problems, including yours.
http://support.microsoft.com/kb/2264080
0
 

Author Closing Comment

by:GordonLiq
ID: 33783949
do the windows udpate and havenot dead for more than a week.
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Every once-in-a-while, when you try to add a XenServer host to the System Center Virtual Machine Manager console, it will generate a certificate error, and the XenServer host will not be added to Virtual Machine Manager: If you are experiencing t…
Issue: One Windows 2008 R2 64bit server on the network unable to connect to a buffalo Device (Linkstation) with firmware version 1.56. There are a total of four servers on the network this being one of them. Troubleshooting Steps: Connect via h…
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question