I have already asked for help with issue but I didn't get much of response, and no one was able to help me. Therefore, I'm going to repost this question and rephrase the question.
Basically, I'm able to call contacts directly from the contacts in the outlook contacts folder. However, the only way to do this is by clicking on dial and then clicking on 'start call'. I was hoping that an expert could show how to either assign a command to a button to make the call without clicking or may be help me compile a script so that with one click I can dial the contact.
I know some of you maybe saying that I'm very lazy, but my business is calling a huge number of people each day and if I can use technology to make that task easier then I say why not.
So please help if you can.