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Outlook storage group not updating

Posted on 2010-09-13
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Last Modified: 2012-06-21
I have a problem, my exchange storage limit has reached its mailbox limit, i have deleted 2 mailboxes and purged them. But when i try to create a new mailbox it says "This storage group already contains the maximum number of stores allowed".

What do i need to do to update the storage group? So it can see that there are 2 spaces for new mailbox.

Thank you
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Question by:morlauskas
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Expert Comment

by:Gianpiero Rossi
ID: 33660969
try to enlarge the maximum size of the exchange database
there you can find the istruction

http://support.microsoft.com/kb/912375
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Author Comment

by:morlauskas
ID: 33660979
its not the size that is causing the problem its the number of mailboxes inside the storage group.
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Accepted Solution

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Gianpiero Rossi earned 2000 total points
ID: 33661006
In the database properties look at deletion settings, "keep deelte mailboxes for (days)"
by the way, Are you able to create a new storage group?

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Author Comment

by:morlauskas
ID: 33661058
The deleted mailboxes stay for 30 days as default, but if you purge them it doesnt matter becasue there is no way to recover it. So there must be a tool that updates the storage group so it can see that there are 2 spaces for new accounts :(
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Expert Comment

by:Gianpiero Rossi
ID: 33661114
try to put this values to 1 and reboot the server (if you can)
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Author Comment

by:morlauskas
ID: 33661766
I been told that after the database is backup at the end of the night, it will purge the accounts fully, so i am going to wait till tomorrow to it. But it would be great to have a tool to this straight away.
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