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Setting Outlook as default mail sender in HP Toolbox FX

Posted on 2010-09-13
Medium Priority
Last Modified: 2012-05-10
A customer uses HP Toolbox FX to manage faxes. They recently switched email managers from Outlook Express to Outlook 2007.  Whenever they forward a fax in HP Toolbox FX, Outlook Express comes up to send the email.  How can we make Outlook come up as the email sender in HP Toolbox FX?
Question by:JayEmEmm
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LVL 10

Accepted Solution

Lacretta Incorvaia earned 1000 total points
ID: 33662703
Good Morning,

Go to your Control Panel --> Add/Remove Programs, click 'Set Program Access and Defaults' on the left column.  Under Email Program, select Outlook.


Author Comment

ID: 33663029
Thanks for that information.  I will do that when I go on-site.  I think that will be tomorrow (Tuesday, 9/14).

I will let you know the results.

Thanks for your help.

LVL 10

Expert Comment

by:Lacretta Incorvaia
ID: 33663069
Ok, sounds good.  Have a great day.

Author Comment

ID: 33665895
I had an opportunity to try your solution at the customer site, and Outlook now comes up as the email program in HP Toolbox FX.  So thank you for that suggestion, and thanks again for your help.


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