Anti-Mhz
asked on
Exchange - Public Folder Store won't Mount
When attempting a mount: The database files in this store are inconsistent:
c1041739
Exchange System Manager
Application Event Log reads:
EventID 8197
Source: MSExchangeFBPublish
Category: General
Description:
Error initializing session for virtual machine SERVER. The error number is 0x8004011d. Make sure Microsoft Exchange Store is running.
Source:MSExchangeSA
Category: MAPI Session
EventID: 1975
Description:
The MAPI call 'OpenMsgStore' failed with the following error:
The attempt to log on to the Microsoft Exchange Server computer has failed.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0512-00000000
I probably need to run eseutil (defrag/repair) as well as isinteg. yet i wonder if anyone had similar occurences with exchange before I make my move.
c1041739
Exchange System Manager
Application Event Log reads:
EventID 8197
Source: MSExchangeFBPublish
Category: General
Description:
Error initializing session for virtual machine SERVER. The error number is 0x8004011d. Make sure Microsoft Exchange Store is running.
Source:MSExchangeSA
Category: MAPI Session
EventID: 1975
Description:
The MAPI call 'OpenMsgStore' failed with the following error:
The attempt to log on to the Microsoft Exchange Server computer has failed.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0512-00000000
I probably need to run eseutil (defrag/repair) as well as isinteg. yet i wonder if anyone had similar occurences with exchange before I make my move.
ASKER
ive had issues with exchange which were temporary solved. thread is here:
https://www.experts-exchange.com/questions/26469014/Exchange-Public-Folder-Store-won't-Mount.html?cid=239&anchorAnswerId=33662947#a33662947
about 2-3 days since those issues were solved, the problem reoccured. Maybe it wasnt solved in the first place.
outgoing mail is doing ok. incoming mail never makes it to the mailboxes.
https://www.experts-exchange.com/questions/26469014/Exchange-Public-Folder-Store-won't-Mount.html?cid=239&anchorAnswerId=33662947#a33662947
about 2-3 days since those issues were solved, the problem reoccured. Maybe it wasnt solved in the first place.
outgoing mail is doing ok. incoming mail never makes it to the mailboxes.
i'm more sure it is a mailbox database issue and not a public folder one
what exchange server you are running ?
what exchange server you are running ?
ASKER
exchange 2003 sp2
standard edition or enterprise?
ASKER
standard
then i'm afraid we don't have a lot of options
1. is the Mailbox database mounted right now ?
2. is the public folder database mounted right now ? (the answer is obviously no)
1. is the Mailbox database mounted right now ?
2. is the public folder database mounted right now ? (the answer is obviously no)
ASKER
mailbox stored mounted
public is obviously no.
so eseutil it is?
public is obviously no.
so eseutil it is?
go to the location where you pub1.edb is and issue
eseutil /mh pub1.edb and paste the result please
eseutil /mh pub1.edb and paste the result please
ASKER
C:\Program Files\Exchsrvr\bin>eseutil /mh "C:\Program Files\Exchsrvr\MDBDATA\pub
1.edb"
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating FILE DUMP mode...
Database: C:\Program Files\Exchsrvr\MDBDATA\pub 1.edb
File Type: Database
Format ulMagic: 0x89abcdef
Engine ulMagic: 0x89abcdef
Format ulVersion: 0x620,11
Engine ulVersion: 0x620,11
Created ulVersion: 0x620,9
DB Signature: Create time:11/23/2008 14:30:55 Rand:3386751 Computer:
cbDbPage: 4096
dbtime: 7265510 (0x6edce6)
State: Dirty Shutdown
Log Required: 12307-12308 (0x3013-0x3014)
Streaming File: Yes
Shadowed: Yes
Last Objid: 9314
Scrub Dbtime: 0 (0x0)
Scrub Date: 00/00/1900 00:00:00
Repair Count: 0
Repair Date: 00/00/1900 00:00:00
Old Repair Count: 0
Last Consistent: (0x2C67,12B,134) 07/01/2010 22:09:29
Last Attach: (0x2C67,12C,1A5) 07/01/2010 22:09:29
Last Detach: (0x0,0,0) 00/00/1900 00:00:00
Dbid: 2
Log Signature: Create time:11/23/2008 14:30:55 Rand:3443651 Computer:
OS Version: (5.2.3790 SP 2)
Previous Full Backup:
Log Gen: 2662-2662 (0xa66-0xa66)
Mark: (0xA66,D1C,7F)
Mark: 02/16/2009 04:59:27
Previous Incremental Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Full Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Shadow copy backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
cpgUpgrade55Format: 0
cpgUpgradeFreePages: 0
cpgUpgradeSpaceMapPages: 0
ECC Fix Success Count: none
Old ECC Fix Success Count: none
ECC Fix Error Count: none
Old ECC Fix Error Count: none
Bad Checksum Error Count: none
Old bad Checksum Error Count: none
Operation completed successfully in 3.0 seconds.
1.edb"
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating FILE DUMP mode...
Database: C:\Program Files\Exchsrvr\MDBDATA\pub
File Type: Database
Format ulMagic: 0x89abcdef
Engine ulMagic: 0x89abcdef
Format ulVersion: 0x620,11
Engine ulVersion: 0x620,11
Created ulVersion: 0x620,9
DB Signature: Create time:11/23/2008 14:30:55 Rand:3386751 Computer:
cbDbPage: 4096
dbtime: 7265510 (0x6edce6)
State: Dirty Shutdown
Log Required: 12307-12308 (0x3013-0x3014)
Streaming File: Yes
Shadowed: Yes
Last Objid: 9314
Scrub Dbtime: 0 (0x0)
Scrub Date: 00/00/1900 00:00:00
Repair Count: 0
Repair Date: 00/00/1900 00:00:00
Old Repair Count: 0
Last Consistent: (0x2C67,12B,134) 07/01/2010 22:09:29
Last Attach: (0x2C67,12C,1A5) 07/01/2010 22:09:29
Last Detach: (0x0,0,0) 00/00/1900 00:00:00
Dbid: 2
Log Signature: Create time:11/23/2008 14:30:55 Rand:3443651 Computer:
OS Version: (5.2.3790 SP 2)
Previous Full Backup:
Log Gen: 2662-2662 (0xa66-0xa66)
Mark: (0xA66,D1C,7F)
Mark: 02/16/2009 04:59:27
Previous Incremental Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Full Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Shadow copy backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
cpgUpgrade55Format: 0
cpgUpgradeFreePages: 0
cpgUpgradeSpaceMapPages: 0
ECC Fix Success Count: none
Old ECC Fix Success Count: none
ECC Fix Error Count: none
Old ECC Fix Error Count: none
Bad Checksum Error Count: none
Old bad Checksum Error Count: none
Operation completed successfully in 3.0 seconds.
it is in dirty shutdown state ....
what about eseutil /r e00 ?
what about eseutil /r e00 ?
ASKER
C:\Program Files\Exchsrvr\MDBDATA>ese util /R E00
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating RECOVERY mode...
Logfile base name: E00
Log files: <current directory>
System files: <current directory>
Performing soft recovery...
Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot access fi
le, the file is locked or in use) after 20.16 seconds.
MBDATA is the folder with all the E00_____.log files
I have tried dismounting the stores and stopping all exchange related services. before I restart the server, is there anything else that can cause "cannot access file, the filed is locked or in use"?
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating RECOVERY mode...
Logfile base name: E00
Log files: <current directory>
System files: <current directory>
Performing soft recovery...
Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot access fi
le, the file is locked or in use) after 20.16 seconds.
MBDATA is the folder with all the E00_____.log files
I have tried dismounting the stores and stopping all exchange related services. before I restart the server, is there anything else that can cause "cannot access file, the filed is locked or in use"?
please dismount the mailbox database and try again
regarding the 1032,
- I have seen other programs such as backup solutions keep a hold on a DB like this with a pending backup job and therefore cause a -1032
- Also make sure you dont have any CMD sessions open on say alternate workstations you were working on that file with.
anti-mhz
I thought you already ran through a eseutil /p and eseutil /d and isinteg's
Was that for mailbxox database only or for mailbox + PF ?
https://www.experts-exchange.com/questions/26423262/Microsoft-Exchange-Information-Store-service-won't-start.html
Please clarify
thanks
I thought you already ran through a eseutil /p and eseutil /d and isinteg's
Was that for mailbxox database only or for mailbox + PF ?
https://www.experts-exchange.com/questions/26423262/Microsoft-Exchange-Information-Store-service-won't-start.html
Please clarify
thanks
ASKER
few days ago we had a power outage, server has crashed.
when restarted we found exchange not working.
as eseutil /mh says exchange is in dirty shutdown state. would soft repair be able to get exchange up and running again is the question
when restarted we found exchange not working.
as eseutil /mh says exchange is in dirty shutdown state. would soft repair be able to get exchange up and running again is the question
Anti-Mhz, in a previous post i asked you to dismount the mailbox database and try soft recovery did you do that.
honestly i doubt soft recovery would solve it but I think it is worth a try
honestly i doubt soft recovery would solve it but I think it is worth a try
nope = you need hard repair.
soft recovery is worth a shot though
soft recovery is worth a shot though
ASKER
i have yet to restart the server. probably wont happen till there is no one connected.
ASKER
can you guys help me out with "Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot access file, the file is locked or in use) after 20.16 seconds."
What I have tried is
-dismount mailbox store
-disamount public folder store
- stopping all exchange services
- stopping VSS service and StorageCraftShadow services(backup software)
-disabling all exchange services
-disabling VSS service and StorageCraftShadow services
-dismount mailbox store
-disamount public folder store
-restart
is there anything else that can affect file locking as this one?
Here's what I have runnign right now:
What I have tried is
-dismount mailbox store
-disamount public folder store
- stopping all exchange services
- stopping VSS service and StorageCraftShadow services(backup software)
-disabling all exchange services
-disabling VSS service and StorageCraftShadow services
-dismount mailbox store
-disamount public folder store
-restart
is there anything else that can affect file locking as this one?
Here's what I have runnign right now:
Process PID CPU Description Company Name
wmiprvse.exe 2184 WMI Microsoft Corporation
wmiprvse.exe 1288 WMI Microsoft Corporation
wins.exe 2996 WINS SERVER Microsoft Corporation
winlogon.exe 468 Windows NT Logon Application Microsoft Corporation
winlogon.exe 3628 Windows NT Logon Application Microsoft Corporation
w3wp.exe 5120 IIS Worker Process Microsoft Corporation
tssdis.exe 2936 Terminal Server Load Balancing Directory Integrity Service Microsoft Corporation
taskmgr.exe 7004 0.38 Windows TaskManager Microsoft Corporation
System Idle Process 0 98.46
System 4
svchost.exe 692 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 856 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 916 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 952 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 980 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1188 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1564 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 2832 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 3224 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 3264 Generic Host Process for Win32 Services Microsoft Corporation
sqlwriter.exe 2716 SQL Server VSS Writer Microsoft Corporation
sqlservr.exe 1832 SQL Server Windows NT Microsoft Corporation
sqlservr.exe 1848 SQL Server Windows NT Microsoft Corporation
sqlservr.exe 1916 SQL Server Windows NT Microsoft Corporation
sqlbrowser.exe 2700 SQL Browser Service EXE Microsoft Corporation
sqlagent.EXE 2672 Microsoft SQL Server Agent Microsoft Corporation
spoolsv.exe 1344 Spooler SubSystem App Microsoft Corporation
snmp.exe 2648 SNMP Service Microsoft Corporation
smss.exe 396 Windows NT Session Manager Microsoft Corporation
services.exe 516 Services and Controller app Microsoft Corporation
searchindexer.exe 3072 Microsoft Windows Search Indexer Microsoft Corporation
sbscrexe.exe 2396 SBS Licensing Service Microsoft Corporation
rdpclip.exe 4060 RDP Clip Monitor Microsoft Corporation
procexp.exe 7456 0.38 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
ntfrs.exe 2304 File Replication Service Microsoft Corporation
notepad.exe 7148 Notepad Microsoft Corporation
mssearch.exe 3108 Microsoft PKM Search Service Microsoft Corporation
msdtc.exe 1372 MS DTCconsole program Microsoft Corporation
mmc.exe 4360 Microsoft Management Console Microsoft Corporation
mmc.exe 6852 Microsoft Management Console Microsoft Corporation
lua5.1.exe 3712
lserver.exe 2852 Microsoft® Terminal Server Licensing Microsoft Corporation
lsass.exe 528 LSA Shell Microsoft Corporation
logon.scr 3572 Logon Screen Saver Microsoft Corporation
locator.exe 2368 Rpc Locator Microsoft Corporation
llssrv.exe 1780 Microsoft® License Server Microsoft Corporation
Interrupts n/a 0.38 Hardware Interrupts
inetinfo.exe 1728 Internet Information Services Microsoft Corporation
explorer.exe 2560 Windows Explorer Microsoft Corporation
DPCs n/a Deferred Procedure Calls
dns.exe 1608 Domain Name System (DNS) Server Microsoft Corporation
dfssvc.exe 1576 Windows NT Distributed File System Service Microsoft Corporation
ctfmon.exe 3568 CTF Loader Microsoft Corporation
csrss.exe 444 Client Server Runtime Process Microsoft Corporation
csrss.exe 2104 0.38 Client Server Runtime Process Microsoft Corporation
cmd.exe 4024 Windows Command Processor Microsoft Corporation
cmd.exe 988 Windows Command Processor Microsoft Corporation
certsrv.exe 1472 Microsoft® Certificate Service Microsoft Corporation
- If the services appear to be stopped, but error -1032 still occurs, change all affected services to manual and restart the computer. This will ensure the service is stopped.
- Also check out this article http://support.microsoft.com/kb/823022
Download unlocker
Right click on the file > unlock
http://download.cnet.com/Unlocker/3000-2248_4-10493998.html
Are you sure you have identified which log files are locked - are they being used by Mailbox database.
Also :
a) did you exclude exchange directories from your anti-spam scan software.
Right click on the file > unlock
http://download.cnet.com/Unlocker/3000-2248_4-10493998.html
Are you sure you have identified which log files are locked - are they being used by Mailbox database.
Also :
a) did you exclude exchange directories from your anti-spam scan software.
ASKER
thanks to microsoft kb and lucid8.
C:\Program Files\Exchsrvr\MDBDATA>ese util /r E00
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating RECOVERY mode...
Logfile base name: E00
Log files: <current directory>
System files: <current directory>
Performing soft recovery...
Operation completed successfully in 0.469 seconds.
So i tried mounting Public Folder Store again - The database files in this store are inconsisntent
ID no: c1041739
Here's eseutil /mh log as code
C:\Program Files\Exchsrvr\MDBDATA>ese
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating RECOVERY mode...
Logfile base name: E00
Log files: <current directory>
System files: <current directory>
Performing soft recovery...
Operation completed successfully in 0.469 seconds.
So i tried mounting Public Folder Store again - The database files in this store are inconsisntent
ID no: c1041739
Here's eseutil /mh log as code
C:\Program Files\Exchsrvr\bin>eseutil /mh "C:\Program Files\Exchsrvr\MDBDATA\pri
v1.edb"
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating FILE DUMP mode...
Database: C:\Program Files\Exchsrvr\MDBDATA\priv1.edb
File Type: Database
Format ulMagic: 0x89abcdef
Engine ulMagic: 0x89abcdef
Format ulVersion: 0x620,11
Engine ulVersion: 0x620,11
Created ulVersion: 0x620,11
DB Signature: Create time:08/25/2010 09:42:03 Rand:85002975 Computer:
cbDbPage: 4096
dbtime: 67881209 (0x40bc8f9)
State: Clean Shutdown
Log Required: 0-0 (0x0-0x0)
Streaming File: Yes
Shadowed: Yes
Last Objid: 5907
Scrub Dbtime: 0 (0x0)
Scrub Date: 00/00/1900 00:00:00
Repair Count: 2
Repair Date: 08/24/2010 12:00:07
Old Repair Count: 2
Last Consistent: (0x197B,23FF,9F) 09/16/2010 13:55:48
Last Attach: (0x197B,1F7B,40) 09/16/2010 13:49:03
Last Detach: (0x197B,23FF,9F) 09/16/2010 13:55:48
Dbid: 1
Log Signature: Create time:08/28/2010 17:30:00 Rand:253364 Computer:
OS Version: (5.2.3790 SP 2)
Previous Full Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Previous Incremental Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Full Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Shadow copy backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
cpgUpgrade55Format: 0
cpgUpgradeFreePages: 0
cpgUpgradeSpaceMapPages: 0
ECC Fix Success Count: none
Old ECC Fix Success Count: none
ECC Fix Error Count: none
Old ECC Fix Error Count: none
Bad Checksum Error Count: none
Old bad Checksum Error Count: none
Operation completed successfully in 3.0 seconds.
I am glad to know eseutil /r worked for you now your db is in CLEAN shutdown
please go to where you log files are and create a new folder, move all your log files to the new folder don't leave anything but the edb and the stm files and mount again this should do the trick
please go to where you log files are and create a new folder, move all your log files to the new folder don't leave anything but the edb and the stm files and mount again this should do the trick
ASKER
Having nothing but .edb, and .stm files left - C:\Program Files\Exchsrvr\MDBDATA -
Exchange System Manager Public Folder Store - Mount -
The database files in this store are inconsistent. ID no: c1041739
Exchange System Manager
I also moved E00.chk and isinteg.pri along with the log files. maybe i need those to be where they are?
Also I should mention while eseutil/ mh priv1.edb -s Clean Shutdown
eseutil /mh pub1.edb is as follows[code]:
Exchange System Manager Public Folder Store - Mount -
The database files in this store are inconsistent. ID no: c1041739
Exchange System Manager
I also moved E00.chk and isinteg.pri along with the log files. maybe i need those to be where they are?
Also I should mention while eseutil/ mh priv1.edb -s Clean Shutdown
eseutil /mh pub1.edb is as follows[code]:
C:\Program Files\Exchsrvr\bin>eseutil /mh "C:\Program Files\Exchsrvr\MDBDATA\pub
1.edb"
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating FILE DUMP mode...
Database: C:\Program Files\Exchsrvr\MDBDATA\pub1.edb
File Type: Database
Format ulMagic: 0x89abcdef
Engine ulMagic: 0x89abcdef
Format ulVersion: 0x620,11
Engine ulVersion: 0x620,11
Created ulVersion: 0x620,9
DB Signature: Create time:11/23/2008 14:30:55 Rand:3386751 Computer:
cbDbPage: 4096
dbtime: 7265510 (0x6edce6)
State: Dirty Shutdown
Log Required: 12307-12308 (0x3013-0x3014)
Streaming File: Yes
Shadowed: Yes
Last Objid: 9314
Scrub Dbtime: 0 (0x0)
Scrub Date: 00/00/1900 00:00:00
Repair Count: 0
Repair Date: 00/00/1900 00:00:00
Old Repair Count: 0
Last Consistent: (0x2C67,12B,134) 07/01/2010 22:09:29
Last Attach: (0x2C67,12C,1A5) 07/01/2010 22:09:29
Last Detach: (0x0,0,0) 00/00/1900 00:00:00
Dbid: 2
Log Signature: Create time:11/23/2008 14:30:55 Rand:3443651 Computer:
OS Version: (5.2.3790 SP 2)
Previous Full Backup:
Log Gen: 2662-2662 (0xa66-0xa66)
Mark: (0xA66,D1C,7F)
Mark: 02/16/2009 04:59:27
Previous Incremental Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Full Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Shadow copy backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
cpgUpgrade55Format: 0
cpgUpgradeFreePages: 0
cpgUpgradeSpaceMapPages: 0
ECC Fix Success Count: none
Old ECC Fix Success Count: none
ECC Fix Error Count: none
Old ECC Fix Error Count: none
Bad Checksum Error Count: none
Old bad Checksum Error Count: none
Operation completed successfully in 3.0 seconds.
ASKER CERTIFIED SOLUTION
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ASKER
going to have to wait until weekend
ASKER
finally i had some time to go back to this. had my company on pop3 accounts october.
right where we left of, I have pub1.edb in dirty shutdown state.
code attached. should i give a shot to recovery or proceed with /p. should i do both?if so whats first?
right where we left of, I have pub1.edb in dirty shutdown state.
code attached. should i give a shot to recovery or proceed with /p. should i do both?if so whats first?
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating REPAIR mode...
Database: C:\Program Files\Exchsrvr\MDBDATA\pub1.edb
Streaming File: C:\Program Files\Exchsrvr\MDBDATA\pub1.STM
Temp. Database: TEMPREPAIR5928.EDB
Checking database integrity.
The database is not up-to-date. This operation may find that
this database is corrupt because data from the log files has
yet to be placed in the database.
To ensure the database is up-to-date please use the 'Recovery' operation.
/p keep acopy of the edb
when did this start ?