?
Solved

Server 2008 Printer shows printing but does not print

Posted on 2010-09-13
3
Medium Priority
?
360 Views
Last Modified: 2012-06-22
We just rebuilt a server from 2003 to 2008, one of it's roles is a print server.  Everything worked under 2003 but now 1 printer will not print under 2008.  It is on a different subnet from the server (connected via a BOVPN Tunnell).  

When I print a test page, I see it listed in the spooler as Status Printing, it then disappears (just like it should have printed) but nothing actually prints.

I can Ping the printers IP address from the server and even connect to its configuration web pages from the server, so there is connectivity there.  

We have firewall turned off on the server so that shouldn't be a problem.

I have the same model printer on the local subnet and those work just fine.  It's just the one printer that is on a different subnet from the server that is an issue.

0
Comment
Question by:Mark Roberts
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 23

Expert Comment

by:ComputerTechie
ID: 33674577
Have you tried reinstalling the printer drivers.

CT
0
 
LVL 2

Author Comment

by:Mark Roberts
ID: 33782334
Tried removing the printer and drivers and re-installing, issue still remains.  

I can print to that same exact model of printer on the local subnet and it works.
0
 
LVL 2

Accepted Solution

by:
Mark Roberts earned 0 total points
ID: 33836769
Determined problem was with the minimum MTU of 576 that was introduced with Windows Vista and Windows Server 2008.  The Cisco device at the far end of the remote link was dropping the packets as being larger than the MSS it wanted (512).  Disabled MSS checking in the Cisco device and problem was resolved.

0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
Resolving an irritating Remote Desktop connection that stops your saved credentials from being used.
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question