troubleshooting Question

Server 2008 Printer shows printing but does not print

Avatar of Mark Roberts
Mark RobertsFlag for United States of America asked on
Windows Server 2008
3 Comments1 Solution383 ViewsLast Modified:
We just rebuilt a server from 2003 to 2008, one of it's roles is a print server.  Everything worked under 2003 but now 1 printer will not print under 2008.  It is on a different subnet from the server (connected via a BOVPN Tunnell).  

When I print a test page, I see it listed in the spooler as Status Printing, it then disappears (just like it should have printed) but nothing actually prints.

I can Ping the printers IP address from the server and even connect to its configuration web pages from the server, so there is connectivity there.  

We have firewall turned off on the server so that shouldn't be a problem.

I have the same model printer on the local subnet and those work just fine.  It's just the one printer that is on a different subnet from the server that is an issue.

ASKER CERTIFIED SOLUTION
Mark Roberts
IT Operations Team Lead

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