We help IT Professionals succeed at work.

Server 2008 Printer shows printing but does not print

Mark Roberts
Mark Roberts asked
on
379 Views
Last Modified: 2012-06-22
We just rebuilt a server from 2003 to 2008, one of it's roles is a print server.  Everything worked under 2003 but now 1 printer will not print under 2008.  It is on a different subnet from the server (connected via a BOVPN Tunnell).  

When I print a test page, I see it listed in the spooler as Status Printing, it then disappears (just like it should have printed) but nothing actually prints.

I can Ping the printers IP address from the server and even connect to its configuration web pages from the server, so there is connectivity there.  

We have firewall turned off on the server so that shouldn't be a problem.

I have the same model printer on the local subnet and those work just fine.  It's just the one printer that is on a different subnet from the server that is an issue.

Comment
Watch Question

Have you tried reinstalling the printer drivers.

CT
Mark RobertsIT Operations Team Lead

Author

Commented:
Tried removing the printer and drivers and re-installing, issue still remains.  

I can print to that same exact model of printer on the local subnet and it works.
IT Operations Team Lead
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.