I have a user that is using Outlook 2010. It is crashing when they read e-mails. I have 11 other users using the same configuration (other than their ids, etc..). Outlook does work ok if we start in safe mode.
I believe it is an ADD-IN causing the error based on the error description below.
I am not sure how identify and remove the add-in causing the problem OR if the root cause is something else.
Configuration Info: Windows XP SP3; Outlook 2010 using IMAP e-mail.
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This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory.
NOTE: For Outlook 2016 and 2013 perform the exact same steps.
Open a new email: Click the New email button in Outlook.
Start typing the address: …