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Event ID running Office XP powerpoint

Posted on 2010-09-13
Medium Priority
Last Modified: 2012-05-10
Event Type:      Error
Event Source:      Microsoft Office 10
Event Category:      None
Event ID:      1000
Date:            9/13/2010
Time:            10:50:15 AM
User:            N/A
Computer:      CAPITAL-SALES90
Faulting application powerpnt.exe, version 10.0.6858.0, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x00010a19.

For more information, see Help and Support Center at
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 70 6f 77   ure  pow
0018: 65 72 70 6e 74 2e 65 78   erpnt.ex
0020: 65 20 31 30 2e 30 2e 36   e 10.0.6
0028: 38 35 38 2e 30 20 69 6e   858.0 in
0030: 20 6e 74 64 6c 6c 2e 64    ntdll.d
0038: 6c 6c 20 35 2e 31 2e 32   ll 5.1.2
0040: 36 30 30 2e 35 37 35 35   600.5755
0048: 20 61 74 20 6f 66 66 73    at offs
0050: 65 74 20 30 30 30 31 30   et 00010
0058: 61 31 39 0d 0a            a19..  
Question by:flinde
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LVL 23

Expert Comment

ID: 33667875

How are you doing?

See this link: Office 10&phase=1

This is a very broad event, can you describe what you doing when this happens.

Try the help listed in the above, such as deleting the for word or your powerpoint template.

Hope this helps,

Author Comment

ID: 33668224
I'm fine and you?

Starting a powerpoint, just one.  Others seem fine.  Downloaded patches and hotfixs, all to no avail.
yet when we run the presentation on several other computers it runs fine,  these other computer run Office 2007/2003 this particular one runs 2002 or XP

What was i suppose to see with this link?

LVL 23

Accepted Solution

redrumkev earned 2000 total points
ID: 33668498

Sorry about that link, I thought your issue was "Office Suite" wide, not just PPT.

Could be a tool bar causing the issue, see this for reason and help:

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.


Author Comment

ID: 33673122

I will give this a try a little later, they are out in the feild right now, but solution looks promising.
and sorry about not being more through with my original description.

LVL 23

Expert Comment

ID: 33674762

No problem at all, let me if it works (*fingers crossed*).


Author Comment

ID: 33692148
sorry about the slow response, sales was out yesterday as well.

tried what the article pointed to and it works fine.

thanks so much for your assistance, i always seem to get the weird ones.
LVL 23

Expert Comment

ID: 33694403

Thank you for the grade!

And, if you didn't get the "weird ones", then your day would be boring!!!


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