Stop Word 2007 from opening mutliple sessions
We have one user in our system that when he opens Word 2007 whether it be the first time or the 100th time that day Word starts up 3-4 sessions at the start. Then the other thing if he tries to close the extra windows more just keep reopening. Any idea on how we can reset Word back to the default of 1 session?
TIA
TIA
Last Comment
Close word, Try renaming normal.dot to something else then re-open word.
C:\Users\Chris\AppData\Roa
Chris
C:\Users\Chris\AppData\Roa
Chris
Sorry!
C:\Users\<<USERNAME>>\AppD
C:\Users\<<USERNAME>>\AppD
ASKER
Forgot to add this user is running XP
C:\Documents and Settings\<<USERNAME>>\Appl
Chris
Chris
ASKER
Renaming or even removing the normal.dot file did nothing. It starts right back up with 3 sessions and as I close them another opens. The location is C:\Documents and Settings\USERNAME\Applicat
I know for sure that if there is anything in the XLSTART for Excel, Excel will start stuff in it.
I do expect the same to happen with Word if the same folder.
With XP I do not know where its localted, but if you look for XLSTART, you'll see it.
...\Excel\XLSTART
...\Word\STARTUP
I do expect the same to happen with Word if the same folder.
With XP I do not know where its localted, but if you look for XLSTART, you'll see it.
...\Excel\XLSTART
...\Word\STARTUP
ASKER
I just went as far as copying a Normal.dot file from another user who is not having any problems and it still opened 3 sessions
ASKER
OK I did a search for XLSTART and I get two paths. One is C:\Program Files\MSOffice\Office11 and the other is Office12. Opening either one there is only one file in each folder, PDFMaker.xla.
normal.dot is, as far as I know, the default interface in Word.
Something would likely open it 3 times. I dont think normal.dot is the culprit here.
Something would likely open it 3 times. I dont think normal.dot is the culprit here.
Tools | Option | Tab View | Uncheck Windows in the taskbar.
XLSTART is for Excel
STARTUP is for Word.
STARTUP is for Word.
ASKER
I don't think it's the .dot file either
Show all Windows in Taskbar has not been checked. This means it opens 3 sessions up in the same window.
Show all Windows in Taskbar has not been checked. This means it opens 3 sessions up in the same window.
Also you can start from the Run line as "winword.exe /a" to test for bad add-ins.
ASKER
OK since they are running 2007 I look in the OFFICE12\Startup and it's empty
Office11 has only one file, PDFMaker.dot
Office11 has only one file, PDFMaker.dot
Another spot that comes to mind is the registry.
Is there anything that look odd under :
HKLM\software\microsoft\of
Is there anything that look odd under :
HKLM\software\microsoft\of
here's the MS KB article that gives you all the registry locations for Word's add ins and options:
http://support.microsoft.com/kb/822005
http://support.microsoft.com/kb/822005
ASKER
there are numerous entries in the registry at this location and I don't see anything abnormal
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Do you start Word always from the same shortcut? I mean, there could be something wrong with it.
ASKER
winword.exe /a brought it up normal....right direction
ASKER
That did it! It was an add-in
Thank you KC-ACTC
Thank you KC-ACTC
ASKER
thanks again
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Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.
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C:\Users\<USERNAME>\AppDat
I cant recall on XP since we dont have this here anymore. Do a search of xlstart, its the same for Excel.