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BES 5.0 SP2

Posted on 2010-09-13
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Last Modified: 2012-05-10
I have installed BES 5.0 SP2 on an SBS 2003 server.  I get a login prompt, but when I type in my AD username besadmin and password, it does not work.  Anyone ever seen this before or at least point me in the right direction.  The services are all set to besadmin with the correct password.

Thanks


blackberry.jpg
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Question by:mahrens007
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by:endital1097
ID: 33664878
when you installed the BAS portion there is an optioin for AD integration
did you select it
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by:mahrens007
ID: 33665167
I believe so.  Is there anyway to check?
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by:Shabarinath Ramadasan
ID: 33665215
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by:mahrens007
ID: 33665371
I'm not too familiar with SQL studio.  Is there anymore detail steps showing how to do this?
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by:Satya Pathak
ID: 33665799
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by:mahrens007
ID: 33668306
I don't have server 2008.  It is a SBS 2003 server.
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by:Sudhakar Kumar
ID: 33669093
Hi,
I faced the same issue while setuping a test BES and took help from RIM, they suggested me to refer the said document which worked.
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB17950
You can also refer to it. Hope it helps.
Thanks Sud
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by:mahrens007
ID: 33729573
I actually had to call support on this issue and they had to run sql script to reset the login for besadmin.  Blackberry support has been very good about this issue.  
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mahrens007 earned 0 total points
ID: 33729658
The script is shown below.  I had to run it through the SQL studio.  

/*+---------------------------------------------------------------------------
 *  Support Script: BASAuthentication.sql
 *  Created: 07/09/2009
 *  Tracked via :
 *  Description: The script performs a stored procedure to create or edit
 *               the BAS administrator user account. (admin)
 *
 *  Instructions for running script:
 *      1.  Backup database
 *      2.  Edit items under the editing section. (By default none required)
 *  3.  Run the script on the BES configuration database
 *+--------------------------------------------------------------------------*/

DECLARE
      @DisplayName              VARCHAR(256),
      @Authentication           VARCHAR(256),
      @AuthenticatorTypeId      INT,
      @AuthenticatorInstanceId  INT,
      @ExternalAuthenticatorId  VARCHAR(255),
      @EncryptedPassword        VARCHAR(256)
          
/************************************************************
Start of editing required section
*************************************************************/

SET @DisplayName =             'System Administrator'                  -- Display name (Not always used)
SET @Authentication =             'BAS'                              -- 'BAS' for BAS authentication
SET @EncryptedPassword =      '2951a982f568f15567b7c6e0e50990b9'       -- Encrypted string of password 'blackberry'


/************************************************************
End of editing required section
*************************************************************/

IF @Authentication LIKE 'BAS'
BEGIN
      SET @AuthenticatorTypeId =      0                        -- Set to 0 for BAS
      SET @AuthenticatorInstanceId =       0                        -- Set to 0 for BAS
      SET @ExternalAuthenticatorId = NULL
      
      EXEC SetUpBASorADAuthentication @DisplayName, @AuthenticatorTypeId, @AuthenticatorInstanceId, @ExternalAuthenticatorId, @EncryptedPassword
      
END
GO

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