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BES 5.0 SP2

I have installed BES 5.0 SP2 on an SBS 2003 server.  I get a login prompt, but when I type in my AD username besadmin and password, it does not work.  Anyone ever seen this before or at least point me in the right direction.  The services are all set to besadmin with the correct password.


1 Solution
when you installed the BAS portion there is an optioin for AD integration
did you select it
mahrens007Author Commented:
I believe so.  Is there anyway to check?
Shabarinath RamadasanInfrastructure ArchitectCommented:
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mahrens007Author Commented:
I'm not too familiar with SQL studio.  Is there anymore detail steps showing how to do this?
Satya PathakLead Technical ConsultantCommented:
mahrens007Author Commented:
I don't have server 2008.  It is a SBS 2003 server.
Sudhakar KumarManager IT Delivery- II at AonCommented:
I faced the same issue while setuping a test BES and took help from RIM, they suggested me to refer the said document which worked.
You can also refer to it. Hope it helps.
Thanks Sud
mahrens007Author Commented:
I actually had to call support on this issue and they had to run sql script to reset the login for besadmin.  Blackberry support has been very good about this issue.  
mahrens007Author Commented:
The script is shown below.  I had to run it through the SQL studio.  

 *  Support Script: BASAuthentication.sql
 *  Created: 07/09/2009
 *  Tracked via :
 *  Description: The script performs a stored procedure to create or edit
 *               the BAS administrator user account. (admin)
 *  Instructions for running script:
 *      1.  Backup database
 *      2.  Edit items under the editing section. (By default none required)
 *  3.  Run the script on the BES configuration database

      @DisplayName              VARCHAR(256),
      @Authentication           VARCHAR(256),
      @AuthenticatorTypeId      INT,
      @AuthenticatorInstanceId  INT,
      @ExternalAuthenticatorId  VARCHAR(255),
      @EncryptedPassword        VARCHAR(256)
Start of editing required section

SET @DisplayName =             'System Administrator'                  -- Display name (Not always used)
SET @Authentication =             'BAS'                              -- 'BAS' for BAS authentication
SET @EncryptedPassword =      '2951a982f568f15567b7c6e0e50990b9'       -- Encrypted string of password 'blackberry'

End of editing required section

IF @Authentication LIKE 'BAS'
      SET @AuthenticatorTypeId =      0                        -- Set to 0 for BAS
      SET @AuthenticatorInstanceId =       0                        -- Set to 0 for BAS
      SET @ExternalAuthenticatorId = NULL
      EXEC SetUpBASorADAuthentication @DisplayName, @AuthenticatorTypeId, @AuthenticatorInstanceId, @ExternalAuthenticatorId, @EncryptedPassword

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