Solved

BES 5.0 SP2

Posted on 2010-09-13
9
790 Views
Last Modified: 2012-05-10
I have installed BES 5.0 SP2 on an SBS 2003 server.  I get a login prompt, but when I type in my AD username besadmin and password, it does not work.  Anyone ever seen this before or at least point me in the right direction.  The services are all set to besadmin with the correct password.

Thanks


blackberry.jpg
0
Comment
Question by:mahrens007
9 Comments
 
LVL 32

Expert Comment

by:endital1097
ID: 33664878
when you installed the BAS portion there is an optioin for AD integration
did you select it
0
 
LVL 6

Author Comment

by:mahrens007
ID: 33665167
I believe so.  Is there anyway to check?
0
 
LVL 14

Expert Comment

by:Shabarinath Ramadasan
ID: 33665215
0
Free eBook: Backup on AWS

Everything you need to know about backup and disaster recovery with AWS, for FREE!

 
LVL 6

Author Comment

by:mahrens007
ID: 33665371
I'm not too familiar with SQL studio.  Is there anymore detail steps showing how to do this?
0
 
LVL 20

Expert Comment

by:Satya Pathak
ID: 33665799
0
 
LVL 6

Author Comment

by:mahrens007
ID: 33668306
I don't have server 2008.  It is a SBS 2003 server.
0
 
LVL 11

Expert Comment

by:Sudhakar Kumar
ID: 33669093
Hi,
I faced the same issue while setuping a test BES and took help from RIM, they suggested me to refer the said document which worked.
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB17950
You can also refer to it. Hope it helps.
Thanks Sud
0
 
LVL 6

Author Comment

by:mahrens007
ID: 33729573
I actually had to call support on this issue and they had to run sql script to reset the login for besadmin.  Blackberry support has been very good about this issue.  
0
 
LVL 6

Accepted Solution

by:
mahrens007 earned 0 total points
ID: 33729658
The script is shown below.  I had to run it through the SQL studio.  

/*+---------------------------------------------------------------------------
 *  Support Script: BASAuthentication.sql
 *  Created: 07/09/2009
 *  Tracked via :
 *  Description: The script performs a stored procedure to create or edit
 *               the BAS administrator user account. (admin)
 *
 *  Instructions for running script:
 *      1.  Backup database
 *      2.  Edit items under the editing section. (By default none required)
 *  3.  Run the script on the BES configuration database
 *+--------------------------------------------------------------------------*/

DECLARE
      @DisplayName              VARCHAR(256),
      @Authentication           VARCHAR(256),
      @AuthenticatorTypeId      INT,
      @AuthenticatorInstanceId  INT,
      @ExternalAuthenticatorId  VARCHAR(255),
      @EncryptedPassword        VARCHAR(256)
          
/************************************************************
Start of editing required section
*************************************************************/

SET @DisplayName =             'System Administrator'                  -- Display name (Not always used)
SET @Authentication =             'BAS'                              -- 'BAS' for BAS authentication
SET @EncryptedPassword =      '2951a982f568f15567b7c6e0e50990b9'       -- Encrypted string of password 'blackberry'


/************************************************************
End of editing required section
*************************************************************/

IF @Authentication LIKE 'BAS'
BEGIN
      SET @AuthenticatorTypeId =      0                        -- Set to 0 for BAS
      SET @AuthenticatorInstanceId =       0                        -- Set to 0 for BAS
      SET @ExternalAuthenticatorId = NULL
      
      EXEC SetUpBASorADAuthentication @DisplayName, @AuthenticatorTypeId, @AuthenticatorInstanceId, @ExternalAuthenticatorId, @EncryptedPassword
      
END
GO

0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A quick step-by-step overview of installing and configuring Carbonite Server Backup.
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question