Citrix slow printing across WAN
Posted on 2010-09-13
We recently moved all our servers to a colo facility including our presentation server 4.0 and Xenapp (4.5) servers and I'm trying to figure out how to improve the printing performance. We have some large print jobs that will need to be printed on the printer at the remote office. The remote office has a 1.5meg T1. It's the only option for a carrier in the building. The colo where the Citrix server is has a 10meg connection so that shouldn't be a problem. Is there any way of improving the print speed? For example a 50 page color technical manual in a 2mb pdf file spools as 30mb on the Citrix server and takes about 5 minutes to spool to the client and print on the color Canon. Oddly enough, the same pdf on the Citrix server spools as 81mb to my own client at home which is a Brother printer, and if I print it in the session to my local Adobe pdf printer it's 183 mb! That's the least of my worries as we also have a mail merge word document that prints different pages to different printer drawers. Some of these print jobs can be 500, 1000+ pages. Any suggestions shy of putting the doc on a disc and mailing it to them to improve the speed? Is there a 3rd party software that might compress and send these jobs faster?