Backup Exec fails with TrueCrypt encrypted system partition.
Posted on 2010-09-13
I have been working on setting up a server with full disk encryption. The server is running Server 2008 R2 and full disk encryption was implemented with TrueCrypt. I am utilizing Backup Exec 2010 for my backup procedures but when attempting to backup the system state of the machine, the backup fails with the error indicating that the VSS provider was unable to create the required snapshot.
Removing the full disk encryption enables Backup Exec to successfully create the backup. My issue is simply that I need both of these capabilities and need to figure out how to get both full disk encryption along with a sustainable backup strategy on the same machine.
I have spent a few hours on tech support with Symantec and they have been unable to solve the problem. I have also investigated utilizing BitLocker which is integrated into Server 2008 but unfortunately, the program indicates that my hard drives are not partitioned correctly to utilize the software, and my system lacks a TPM chip required to use BitLocker.
I am open to any combination of full disk encryption software / backup software. My only requirement is to minimise cost as much as possible.