We help IT Professionals succeed at work.

ExternalInterface.call issue

402 Views
Last Modified: 2013-11-22
Hi,

I have some users having issues with my Flash app in relation to the ExternalInterface.call (AS2) script - it's either not executed or not returning a value. My users both use IE and Firefox, Flash player 9 or above, on average it affects about 10% of my users.

What I'm looking for is really a list of possibilities just to give me a starting point in troubleshooting this error, e.g. Internet/browser security settings, firewalls, antivirus, etc.
Comment
Watch Question

Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION
Hi,
I missed the link for point 2 above:
http://kb2.adobe.com/cps/400/kb400730.html

Author

Commented:
This solution was helpful  but there were other causes that weren't mentioned here.
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.