Link to home
Create AccountLog in
Avatar of Anglia_Marjadi
Anglia_Marjadi

asked on

ExternalInterface.call issue

Hi,

I have some users having issues with my Flash app in relation to the ExternalInterface.call (AS2) script - it's either not executed or not returning a value. My users both use IE and Firefox, Flash player 9 or above, on average it affects about 10% of my users.

What I'm looking for is really a list of possibilities just to give me a starting point in troubleshooting this error, e.g. Internet/browser security settings, firewalls, antivirus, etc.
ASKER CERTIFIED SOLUTION
Avatar of deepanjandas
deepanjandas
Flag of India image

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Hi,
I missed the link for point 2 above:
http://kb2.adobe.com/cps/400/kb400730.html
Avatar of Anglia_Marjadi
Anglia_Marjadi

ASKER

This solution was helpful  but there were other causes that weren't mentioned here.