Link to home
Start Free TrialLog in
Avatar of lawso
lawsoFlag for Australia

asked on

Cannot connect to Exchange via VPN

I have a weird issue with my home connection to the office exchange server.

The power to the office was off the other day for about an hour and when it came back I seem to have lost some of my firewall settings, which I restored.

I can do everything BUT connect outlook 2007 to exchange 2003 using the VPN.

VPN Connects and authenticates
I can surf the internet while VPNed in
I can RDP into the server
I can use OWA (mydomain.com.au/exchange)

But I cannot get exchange to connect.
Do I need to perhaps remove the exhange account and add again?
Avatar of chqshaitan
chqshaitan
Flag of United Kingdom of Great Britain and Northern Ireland image

have you checked your firewall logs in case its blocking the traffic to the server?
But I cannot get exchange to connect.

>> The reason for that is primarily this.
Exchange/outlook connecting requires that packets not be fragemented when they are transported. But a VPN tunnel fragments and reassembles packets in other end.

What you need to do is configure your max MTU value, so that packets are not fragmented.
check digitap's guide on how to do that
https://www.experts-exchange.com/Hardware/Networking_Hardware/Firewalls/A_3110-Setting-WAN-MTU-Size-For-Sonicwall-Appliances.html

I usually start with a ping of 1462 and then increase it by 5.
---
Better idea is to get away from VPN business and configure your outlook using RPC/HTTPS.

Test your exchange's Configuration here
Test for outlook anywhere
www.testexchangeconnectivity.com/

setup your outlook this way
http://www.msexchange.org/tutorials/outlookrpchttp.html
Avatar of pmerjo
pmerjo

Can you ping the exchange server.  What do you mean you lost some of your firewall settings?

My initial guess is that you are trying to access the exchange server via and external  ip address and not an internal one and that RPC via http is not enabled.  I will need more information.
ASKER CERTIFIED SOLUTION
Avatar of GridLock137
GridLock137
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of lawso

ASKER

Strangely the simplest solutions are sometimes the best
Thanks to everyone for their responses.