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W32Time - Event ID: 12 & 36 (Fix it 50395 failed)

Posted on 2010-09-14
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Last Modified: 2012-05-10
I'm using SBS 2003 and the PDC hasn't been able to sucessfully sync with an external time source for some time now.

I've followed the steps outlined here with no sucess:
http://support.microsoft.com/kb/816042

I also just tried the Fix it 50395 which wasn't available the last time I tried to fix this. That comes back with "This Microsoft Fix it failed to process"

I don't know what to do next so you thought I'd seek help on here

Thanks in advance.
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Question by:CaTFiNcH
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7 Comments
 
LVL 5

Expert Comment

by:TimAllan
ID: 33670821
create a batch file to run the following commands or just run one after the other:

w32tm /config /manualpeerlist:”time.windows.com” /syncfromflags:manual
w32tm /config /update
net stop w32time
net start w32time
w32tm /resync /nowait
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Author Comment

by:CaTFiNcH
ID: 33671406
Thanks for your response Tim but unfortunately I've already tried that only without the /nowait

Tried it again but I still end up with event id 12 written to the event log and

'The computer did not resync becasue no time data was available'

using /nowait results in

'The command completed sucessfully'
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LVL 5

Expert Comment

by:TimAllan
ID: 33671458
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Author Comment

by:CaTFiNcH
ID: 33671584
Enable Windows NTP Client was Enabled and disabling it made no difference. However I think that should be enabled.

'Enabling the Windows NTP Client allows your computer to synchronize its computer clock with other NTP servers'

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LVL 5

Accepted Solution

by:
TimAllan earned 500 total points
ID: 33671708
If it's too much trouble to sort, i would go third party (which I did) and went with Atomic Clock : http://www.worldtimeserver.com/atomic-clock/
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Author Comment

by:CaTFiNcH
ID: 33672256
That looks like the best solution. I'd heard Atomic Clock before but didnt know it was free. You will be assigned the points once i've got it up an running.

Thnaks for all your help.
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Author Closing Comment

by:CaTFiNcH
ID: 33714930
Given up trying to fix this and not concerned with pursuing it as i will be upgrading to SBS 2008 within the next 3 months.
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