BSOD 2 days after installation of Epson Driver
Posted on 2010-09-14
I have a client who had difficulty installing a driver for an epson printer 2 days ago. Today they are getting a BSOD with stop error 0x0000007E (on winXP PRO). This is coming up either before or shortly after login. We tested the ram and it is fine. We can boot into safemode, but the customer has lost his credentials for the local admin account, making that a dead end. I have a felling that the driver is causing this. Any way to workaround using safemode to disable the driver? Is there any other factors that I should test for? I know that it could be the HDD, however, we cannot get into safemode to chkdsk.