Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17


10 failed sbs 2003 windows updates

Posted on 2010-09-14
Medium Priority
Last Modified: 2012-05-10
I am unable to install the following updates on my terminal server. Although I'm not able to work on the solution right now, I'm curious on what general steps to take when this happens? I won't be able to work on this for another 6 hours.

I've tried restarting the terminal server and then try the windows updates.
I've also tried the install updates and shut down, but that failed too.

The updates instantly fail to install. It goes through the entire update list in under 20 seconds.

The updates that failed to install are the following:

Security Update for Windows Server 2003 x64 Edition...
- KB2286198,  KB980436,  KB2079403,  KB982214,  KB2115168,  KB2160329, KB2229593, KB980436, KB2286198.

Cumulative Security Update for Internet Explorer 8 for Windows Server 2003 x64 Edition
- KB2183461

What general steps should I take to figure out why these failed and how to get them to install?
Question by:JohnnyBCJ
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 70

Expert Comment

ID: 33672584
Is a server restart pending - if so then some updates won't install until the server has rebooted - try this first (when the users are not busy of course)

Author Comment

ID: 33672673
I already kicked everyone off and restarted the server and attempted to install the window updates. The updates failed.

Expert Comment

ID: 33673790
stop the automatic updates service
clear the c:\windows\softwaredistribution folder
restart the update service
and try windows update again.
Learn Veeam advantages over legacy backup

Every day, more and more legacy backup customers switch to Veeam. Technologies designed for the client-server era cannot restore any IT service running in the hybrid cloud within seconds. Learn top Veeam advantages over legacy backup and get Veeam for the price of your renewal


Author Comment

ID: 33673805
That is a great idea AC_Nova. I was aware of that idea but I never thought about it.

I have another 4 hours before I can work on the problem but I'll certainly give your suggestion a try!

Author Comment

ID: 33673917
I did what you suggested AC_Nova and the updates still failed.

Expert Comment

ID: 33676398
can you give me some informations on how you setup the update service

are you using wsus or direct update

System is 2003 64bit right

can you post the %windir%\WindowsUpdate.log

Author Comment

ID: 33676612
It is 2003 64 bit.

I always thought it was setup for direct update. I do know WSUS is setup on the SBS tho.

The file you requested is attached.


Author Comment

ID: 33676648
Now I have 16 updates, 15 failed. Windows Malicious Software Removal Tool x64 - September 2010 worked.
LVL 47

Expert Comment

by:Donald Stewart
ID: 33682414

Expert Comment

ID: 33686305
first I would check the propose of dstewartjr

here is a Microsoft Fixup for this error but you did already with deleting the softwaredistribution folder

the clients receive the updates from WSUS http://SBS:8530.

if this above still not fixing it the next approach is to check the wsus server

Author Comment

ID: 33782846
Sorry for letting this delay as long as it has. I just want to let you know that this isn't an abandoned question. I've been out of the office for the last 2 weeks. I will get back to this problem as soon as I get back to the office.

Author Comment

ID: 34120326
I'm sorry for not getting back to this question earlier. I finally have some time to attempt to solve this problem.

The updates that fail to install have grown to be the following:

KB2229593, KB2115168, KB982214, KB2079403, KB980436, KB2286198, KB2141007, KB2259922, KB981322, KB2121546, KB2347290, KB2158563, KB975558, KB2279986, KB979687, KB2296011, KB2345886, KB2378111, KB2387149, KB2360131, KB982132, KB2360937, KB981957

Author Comment

ID: 34120485
Server restart is not pending.

I attempted the following:
- stop the automatic updates service
- clear the c:\windows\softwaredistribution folder
- restart the update service and try windows update again.

I done what was said on

I haven't had any success yet. Any other suggestions?


Accepted Solution

JohnnyBCJ earned 0 total points
ID: 34120664
I used Method 2 @ to solve my problem. All updates are now installed.

Author Closing Comment

ID: 34153285
My Comment is what solved I did to solve my problem.

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Issue: One Windows 2008 R2 64bit server on the network unable to connect to a buffalo Device (Linkstation) with firmware version 1.56. There are a total of four servers on the network this being one of them. Troubleshooting Steps: Connect via h…
On July 14th 2015, Windows Server 2003 will become End of Support, leaving hundreds of thousands of servers around the world that still run this 12 year old operating system vulnerable and potentially out of compliance in many organisations around t…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA:…
Suggested Courses

704 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question