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10 failed sbs 2003 windows updates

I am unable to install the following updates on my terminal server. Although I'm not able to work on the solution right now, I'm curious on what general steps to take when this happens? I won't be able to work on this for another 6 hours.

I've tried restarting the terminal server and then try the windows updates.
I've also tried the install updates and shut down, but that failed too.

The updates instantly fail to install. It goes through the entire update list in under 20 seconds.

The updates that failed to install are the following:

Security Update for Windows Server 2003 x64 Edition...
- KB2286198,  KB980436,  KB2079403,  KB982214,  KB2115168,  KB2160329, KB2229593, KB980436, KB2286198.

Cumulative Security Update for Internet Explorer 8 for Windows Server 2003 x64 Edition
- KB2183461

What general steps should I take to figure out why these failed and how to get them to install?
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JohnnyBCJ
Asked:
JohnnyBCJ
1 Solution
 
KCTSCommented:
Is a server restart pending - if so then some updates won't install until the server has rebooted - try this first (when the users are not busy of course)
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JohnnyBCJAuthor Commented:
I already kicked everyone off and restarted the server and attempted to install the window updates. The updates failed.
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AC_NovaCommented:
stop the automatic updates service
clear the c:\windows\softwaredistribution folder
restart the update service
and try windows update again.
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JohnnyBCJAuthor Commented:
That is a great idea AC_Nova. I was aware of that idea but I never thought about it.

I have another 4 hours before I can work on the problem but I'll certainly give your suggestion a try!
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JohnnyBCJAuthor Commented:
I did what you suggested AC_Nova and the updates still failed.
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jesajaCommented:
can you give me some informations on how you setup the update service

are you using wsus or direct update

System is 2003 64bit right

can you post the %windir%\WindowsUpdate.log
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JohnnyBCJAuthor Commented:
It is 2003 64 bit.

I always thought it was setup for direct update. I do know WSUS is setup on the SBS tho.

The file you requested is attached.





WindowsUpdate.log
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JohnnyBCJAuthor Commented:
Now I have 16 updates, 15 failed. Windows Malicious Software Removal Tool x64 - September 2010 worked.
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Donald StewartNetwork AdministratorCommented:
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jesajaCommented:
first I would check the propose of dstewartjr

here is a Microsoft Fixup for this error but you did already with deleting the softwaredistribution folder

http://support.microsoft.com/kb/910336

the clients receive the updates from WSUS http://SBS:8530.


if this above still not fixing it the next approach is to check the wsus server
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JohnnyBCJAuthor Commented:
Sorry for letting this delay as long as it has. I just want to let you know that this isn't an abandoned question. I've been out of the office for the last 2 weeks. I will get back to this problem as soon as I get back to the office.
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JohnnyBCJAuthor Commented:
I'm sorry for not getting back to this question earlier. I finally have some time to attempt to solve this problem.

The updates that fail to install have grown to be the following:

KB2229593, KB2115168, KB982214, KB2079403, KB980436, KB2286198, KB2141007, KB2259922, KB981322, KB2121546, KB2347290, KB2158563, KB975558, KB2279986, KB979687, KB2296011, KB2345886, KB2378111, KB2387149, KB2360131, KB982132, KB2360937, KB981957
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JohnnyBCJAuthor Commented:
Server restart is not pending.

I attempted the following:
- stop the automatic updates service
- clear the c:\windows\softwaredistribution folder
- restart the update service and try windows update again.

I done what was said on http://blogs.technet.com/b/emeasetup/archive/2009/03/17/eehndlr-warning-failed-to-populate-servicestartup-entries-in-cache-error-0x80070002.aspx

I haven't had any success yet. Any other suggestions?

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JohnnyBCJAuthor Commented:
I used Method 2 @ http://support.microsoft.com/kb/822798 to solve my problem. All updates are now installed.
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JohnnyBCJAuthor Commented:
My Comment is what solved I did to solve my problem.
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