10 failed sbs 2003 windows updates

Posted on 2010-09-14
Last Modified: 2012-05-10
I am unable to install the following updates on my terminal server. Although I'm not able to work on the solution right now, I'm curious on what general steps to take when this happens? I won't be able to work on this for another 6 hours.

I've tried restarting the terminal server and then try the windows updates.
I've also tried the install updates and shut down, but that failed too.

The updates instantly fail to install. It goes through the entire update list in under 20 seconds.

The updates that failed to install are the following:

Security Update for Windows Server 2003 x64 Edition...
- KB2286198,  KB980436,  KB2079403,  KB982214,  KB2115168,  KB2160329, KB2229593, KB980436, KB2286198.

Cumulative Security Update for Internet Explorer 8 for Windows Server 2003 x64 Edition
- KB2183461

What general steps should I take to figure out why these failed and how to get them to install?
Question by:JohnnyBCJ
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 70

Expert Comment

ID: 33672584
Is a server restart pending - if so then some updates won't install until the server has rebooted - try this first (when the users are not busy of course)

Author Comment

ID: 33672673
I already kicked everyone off and restarted the server and attempted to install the window updates. The updates failed.

Expert Comment

ID: 33673790
stop the automatic updates service
clear the c:\windows\softwaredistribution folder
restart the update service
and try windows update again.
Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.


Author Comment

ID: 33673805
That is a great idea AC_Nova. I was aware of that idea but I never thought about it.

I have another 4 hours before I can work on the problem but I'll certainly give your suggestion a try!

Author Comment

ID: 33673917
I did what you suggested AC_Nova and the updates still failed.

Expert Comment

ID: 33676398
can you give me some informations on how you setup the update service

are you using wsus or direct update

System is 2003 64bit right

can you post the %windir%\WindowsUpdate.log

Author Comment

ID: 33676612
It is 2003 64 bit.

I always thought it was setup for direct update. I do know WSUS is setup on the SBS tho.

The file you requested is attached.


Author Comment

ID: 33676648
Now I have 16 updates, 15 failed. Windows Malicious Software Removal Tool x64 - September 2010 worked.
LVL 47

Expert Comment

by:Donald Stewart
ID: 33682414

Expert Comment

ID: 33686305
first I would check the propose of dstewartjr

here is a Microsoft Fixup for this error but you did already with deleting the softwaredistribution folder

the clients receive the updates from WSUS http://SBS:8530.

if this above still not fixing it the next approach is to check the wsus server

Author Comment

ID: 33782846
Sorry for letting this delay as long as it has. I just want to let you know that this isn't an abandoned question. I've been out of the office for the last 2 weeks. I will get back to this problem as soon as I get back to the office.

Author Comment

ID: 34120326
I'm sorry for not getting back to this question earlier. I finally have some time to attempt to solve this problem.

The updates that fail to install have grown to be the following:

KB2229593, KB2115168, KB982214, KB2079403, KB980436, KB2286198, KB2141007, KB2259922, KB981322, KB2121546, KB2347290, KB2158563, KB975558, KB2279986, KB979687, KB2296011, KB2345886, KB2378111, KB2387149, KB2360131, KB982132, KB2360937, KB981957

Author Comment

ID: 34120485
Server restart is not pending.

I attempted the following:
- stop the automatic updates service
- clear the c:\windows\softwaredistribution folder
- restart the update service and try windows update again.

I done what was said on

I haven't had any success yet. Any other suggestions?


Accepted Solution

JohnnyBCJ earned 0 total points
ID: 34120664
I used Method 2 @ to solve my problem. All updates are now installed.

Author Closing Comment

ID: 34153285
My Comment is what solved I did to solve my problem.

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The articles for turning off the Client firewall policy on the internet are for SBS 2008 and don't really help for SBS 2011. They actually moved the Client firewall policy. In 2011, the client firewall policy has moved to the SBS computers conta…
Remote Apps is a feature in server 2008 which allows users to run applications off Remote Desktop Servers without having to log into them to run the applications.  The user can either have a desktop shortcut installed or go through the web portal to…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Visualize your data even better in Access queries. Given a date and a value, this lesson shows how to compare that value with the previous value, calculate the difference, and display a circle if the value is the same, an up triangle if it increased…
Suggested Courses

632 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question