OCS 2007 R2 Front End Service will not start

Posted on 2010-09-14
Last Modified: 2013-11-29
On standard server I installed OCS 2007 R2 on windows 2008 server I have ran the following updates

I do not think they were install in the correct order. I think removing KB983472 would resolve the issue however when I try remove the KB it want's the server.msi from the CD however there a is version clash.
The front end server error out with -1007781640 in the service.msc when try start the servics.
In the event log  The Office Communication Server Front-End Servive terminated with a service specfic error 3287185656 (0xc3ee78f8)

i have feeling this will be a complete rebuild however anybody has a work around that will be great.


Question by:gihrnm
LVL 10

Accepted Solution

abdulwrite earned 500 total points
ID: 33701442
I hope as per best practise apply the patch work on weekend and one by one.

I don't think we can uninstall all the Patch (OCS2009-DBUpgrade.msi). Better scrathing the head rebuild is very simple one because you have issue with FE only. All the best :)
LVL 10

Expert Comment

ID: 33741273
do you have this update ?

try removing this

Author Comment

ID: 33742370
I have tried that update however I desided rebuilt the server.

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.


Expert Comment

ID: 33884710

 Front End Service Error  "The Office Communications Server Front-End service terminated with service-specific error %%-1007781640."

Just Download OCS2009DBUpgrade.msi from this link

Then Login with Administrator Run from cmd Prompt...

Then start the front end services...

Good Luck.

Its work for me.

Expert Comment

ID: 34308383
make sure SQL service is running , also make sure service accounts is correctly configured with password and you can reach domain controller for authentication

Expert Comment

ID: 34836512
i have the same problem (exact error codes both in services.msc and event viewer)
i downloaded the DBUpgrade tool but when i run the tool it gives me this error :

Microsoft Office Communications Server 2007 R2 (KB2404534) installation or uninstallation requires that Microsoft Visual C++ redistributable - x64 9.0.21022 is Already installed

and it quits :)
i already DO have that VC-redist , but just to make sure i downloaded and installed it again and tried to run DBUpgrade tool only to face the same error....
any ideas ?



Expert Comment

ID: 34838803
the problem is solved !
found out that i downloaded the wrong version of VC 2008 Redist...
(in this case, the new version is the wrong version ! it has to be exactly 9.0.21022)

this article helped me

the OCS2009DBUpgrade worked like a charm after that ! :)

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Remote Desktop Protocol or RDP has become an essential tool in many offices. This article will show you how to set up an external IP to point directly to an RDP session. There are many reasons why this is beneficial but perhaps the top reason is con…
The question has been asked on multiple occasions as to how best to do printing in a remote desktop or terminal services environment.   It seems that this particular question has plagued several people and most especially as Terminal Services, as…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question