I have a user that receive corporate email within Outlook 2003. The employee is consistently receiving RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2 messages in the Outlook inbox. My organization supports BES for Exchange services; however, this user is not configured with a BES account. The user has stated they do not own a BB device, nor do they have the BB Desktop Manager installed on their workstation. Could someone explain to me why this user would suddenly start to receive these messages, and what are the steps to resolve this issue.