So, I know no one likes to delete emails, and I thought that my previous boss was a problem when he had a 10 GB PST file. But this client I'm working with now has a mailbox that's over 30 GB. Yes, 30 GB. He is getting a new computer, and I tried using Outlook 2003 to look at his mailbox and put in the correct settings, but whenever I open Outlook with this guy's profile, the attached (Word doc with screenshot) displays. Anyone have any pointers?