HP laptop they seemed to have touched or slid over the mousepad somehow and the screen change size or resolution

Posted on 2010-09-14
Last Modified: 2012-05-10
On a clients new HP laptop they seemed to have touched or slid over the mousepad somehow and the screen change size or resolution?
What happened?
HP Pavilion Windows 7.
Question by:rickpary
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
LVL 51

Accepted Solution

Netman66 earned 250 total points
ID: 33675054
If you hold the CTRL key down while scrolling, it increases or decreases the font.


Author Comment

ID: 33675447

Assisted Solution

by:Cesar Aracena
Cesar Aracena earned 250 total points
ID: 33675955
Like most laptops (Dell, HP, etc.) the mousetrack or mousepad has a vertical slider on the right (last 1/4 inch or something like that) to make scrolling of large pages and documents easy. That's what Netman66 is taling about. Try scrolling (remember, using the right-most part of the pad) while holding the CTRL key pressed.

It's the same effect as pressing CTRL and scrolling up or down your mouse wheel. If it's not the effect you are looking for, please explain it better (maybe an actual change of the resolution?).
Resolve Critical IT Incidents Fast

If your data, services or processes become compromised, your organization can suffer damage in just minutes and how fast you communicate during a major IT incident is everything. Learn how to immediately identify incidents & best practices to resolve them quickly and effectively.


Author Comment

ID: 33676170
This actually happened on the desktop area itself with no programs open...

Expert Comment

by:Cesar Aracena
ID: 33676343
It happens on the desktop too. It doesn't change the actual resolution but the icon sizes. Maybe you actually saw a change on the real resolution (i.e. from 1024 x 768 to 800 x 600)?

That would a new trick for my book... You could do it but using third parties programs to customize shortcuts... not natively in Windows. It would be kinda cool tho.

Expert Comment

by:Cesar Aracena
ID: 33676394
Also in Dell laptops, in case you run into one of these, there's a cool trick you can enable in the mousepad control software. It's an extension on how the scrolling area works that will allow the user to start by scrolling up or down (even left or right using the bottom scroll bar) and then, without lifting your finger, to start whirling it drawing circles, alowing them to scroll thru very large documents or websites without lifting their fingers.

Author Closing Comment

ID: 33684962
Thank You

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
Employees depend heavily on their PCs, and new threats like ransomware make it even more critical to protect their important data.
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question